Work Preference
Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Jalin Turner

Southaven,MS

Work Preference

Desired Job Title

Customer Support SpecialistLevel 1 Helpdesk AgentIT Field Support TechnicianComputer Helpdesk Technician

Summary

High-achieving Computer Science graduate with a deep passion for technology and an eagerness to bring that enthusiasm into the field of network infrastructure. Adaptable professional with practical experience in device modding, television mounting, and computer hardware assembly. Strong tool proficiency, cable management, and attention to detail support reliable, high-quality results.

Overview

6
6
years of professional experience

Work History

Bookseller

Books-A-Million
Horn Lake, MS
08.2020 - 11.2021
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.
  • Inventoried new shipments of books and displayed them for sale.
  • Processed payments quickly and accurately using cash registers or point-of-sale software systems.

Host

Akita Japanese Steak House
Horn Lake, MS
01.2022 - 12.2022
  • Took reservations over phone and in person.
  • Assisted servers in seating guests by escorting them to their tables.
  • Balanced cash drawers at the end of each shift.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.

Personal Shopper

Sams Club
Southaven, Mississippi
09.2024 - 12.2025
  • Picked online orders for Sam's Club Members using handheld devices.
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Scanned items when pulling from shelves to update system stock information.

Produce Associate

Southpoint Grocery
Southaven, Mississippi
01.2026 - Current
  • Stocked fresh produce displays in Southpoint Grocery produce department.
  • Rotated fruits and vegetables to support freshness standards.
  • Helped customers find requested items, shared product knowledge, and suggested options when appropriate.

Education

Associate of Applied Science - Computer Science

Northwest Mississippi Community College
Senatobia, MS
05-2025

Skills

  • Modding Devices
  • Television Mounting
  • Cable Management
  • Computer hardware assembly and troubleshooting
  • Tool Proficiency
  • Transaction Processing
  • Reservations Management
  • Special Order Management

Projects

  • Researched and selected compatible components within a 1,200 budget
  • Modded a Virtual Reality headset to include additional features to enhance the experience
  • Made a Mock clothing website using VB that let the user make outfits out of the selected clothing and displayed it for them at the checkout

Timeline

Produce Associate

Southpoint Grocery
01.2026 - Current

Personal Shopper

Sams Club
09.2024 - 12.2025

Host

Akita Japanese Steak House
01.2022 - 12.2022

Bookseller

Books-A-Million
08.2020 - 11.2021

Associate of Applied Science - Computer Science

Northwest Mississippi Community College
Jalin Turner