Jalisa Jones
St. Petersburg,FL
Summary
Dedicated mental health technician with impressive mental health expertise and patient care technician certification. Delivered exceptional patient support in community-based treatment facility and contributed to many patients' status improvements. Superb communications skills and compassionate nature enabled positive outcomes in challenging environment. Energetic professional performs assessments, monitors behavior and helps develop treatment plans. Proven ability to collaborate with multidisciplinary teams to meet patient needs. Offers skills in task prioritization and task management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Personal Enrichment Through Mental Health Services
06.2022 - 05.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Resident Assistant
Lake Seminole Square
01.2022 - 03.2022
- Bed making Feeding Bathing Positioning Dressing I & O Vitals Documenting
Care Partner/ assistant
Harbor Chase
09.2019 - 06.2020
- Bed making Feeding Bathing Positioning Dressing I & O Vitals Documenting
Resident Assistant
Mission Oaks Assisted Living and Memory Care
07.2017 - 10.2018
- Bad making Feeding Positioning Laundry Vitals Bathing Dressing I&O
Front Desk Receptionist
Lake Imaging
04.2016 - 08.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Resident Assistant
Haven House of Ocala
07.2013 - 06.2014
- Bed making Feeding Laundry Bathing Dressing Positioning Vitals I&O
Education
Certificate in Medical Billing & Coding -
DeVry University
06.2024
Certificate in Nursing Assistant -
Nursing Premier Academy
Pinellas Park, FL04.2021
Certificate in Dental Assisting -
AAA Dental
Sanford, FL03.2018
Certificate in Patient Care Technician -
Concorde Career Institute-Orlando
Orlando, FL11.2012
High school diploma -
Wildwood Middle/High School
Wildwood, FL05.2009
Skills
- Caregiving
- Dementia care
- Memory care
- Vital signs
- Alzheimer's care
- Senior care
- ADLs
- Home care
- Meal preparation
- Documentation review
- Customer service
- Patient Care
- De-Escalation Techniques
- Stress reduction techniques
- Suicide Prevention
- Behavior Management
- Patient Safety Management
Certification
Patient care technician Training
Timeline
Mental Health Technician
Personal Enrichment Through Mental Health Services
06.2022 - 05.2023
Resident Assistant
Lake Seminole Square
01.2022 - 03.2022
Care Partner/ assistant
Harbor Chase
09.2019 - 06.2020
Resident Assistant
Mission Oaks Assisted Living and Memory Care
07.2017 - 10.2018
Front Desk Receptionist
Lake Imaging
04.2016 - 08.2018
Resident Assistant
Haven House of Ocala
07.2013 - 06.2014
Certificate in Medical Billing & Coding -
DeVry University
Certificate in Nursing Assistant -
Nursing Premier Academy
Certificate in Dental Assisting -
AAA Dental
Certificate in Patient Care Technician -
Concorde Career Institute-Orlando
High school diploma -
Wildwood Middle/High School
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