Summary
Overview
Work History
Education
Skills
Timeline
Barista

Jalisa Lopez

Greenville,WI

Summary

A dynamic and dedicated professional with exceptional customer service skills honed at Bona Fide Juicery. Has proven ability to manage time effectively while maintaining cleanliness and safety. A team player with strong problem-solving abilities, adept at cash handling and fostering a positive atmosphere to enhance customer loyalty. Strives in any career to help others and make everything run more smoothly and efficiently. Able to adapt to constant change with a positive, upbeat attitude.

Overview

3
3
years of professional experience

Work History

Barista

Bona Fide Juicery
11.2023 - 05.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Efficiently did cleaning tasks, inventory, opening and closing the store, making all the menu items, cashier work, and closing the drawer when closing.

Team Member

Chick Fil A
04.2022 - 08.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Trained on Indoor and Outdoor Cashier, Desserts, and Exposition Roles
  • Maintained productive, efficient approach to all tasks.

Education

High School Diploma -

Neenah High School
Neenah, WI
05.2025

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Inventory management
  • Performance improvement

Timeline

Barista

Bona Fide Juicery
11.2023 - 05.2025

Team Member

Chick Fil A
04.2022 - 08.2023

High School Diploma -

Neenah High School