Years of Medical Field Experience
Jalisa Stewart
Morgan City,LA
Summary
Passionate about improving the quality of people's lifestyles through unsurpassed care and service. Seeking to leverage experience and studies of communication to empower customers within a people-driven organization to achieve their goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
1
1
Certification
5
5
Customer Service Experience
Work History
Certified Nursing Assistant
Maison Jardin
Morgan City, LA
11.2022 - 02.2023
- Worked in nursing home and nursing facility.
- Provided caring, intimate, hands-on healthcare for residents.
- Worked with mechanical lifts, as needed.
- Cleaned bathrooms, hallways, floors and linens.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
Customer Service Representative
PSCU
Saint Petersburg, FL
06.2022 - 08.2022
- Handled over 50 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction.
- Resolved issues over phone with customers daily.
Medical Assistant
MedRelief Staffing
Houston, TX
01.2021 - 01.2022
- Assisted providers with medical procedures.
- Performed phlebotomy.
- Provided wound care treatment.
- Escorted patients to exam rooms
- Recorded patient vital signs
- Lead patient education.
- Answered high volume of phone calls.
- Verified and scheduled patient appointments.
- Responsible for back-office duties.
Certified Nursing Assistant
Lafayette General Health
Lafayette, LA
07.2019 - 08.2020
- Communicate with head nurse on changes in client's health status, chart clients medical information, assisted clients with ADL's and vital signs
- Maintained best-in-class standards for individualized care in-bed unit by continuously checking in with patients and families and quickly providing care
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Certified Nursing Assistant
Right At Home Health Care
Lafayette, LA
08.2018 - 03.2019
- Communicated with, on changes in client's health status, chart clients medical information, assisted clients with
- ADL's and vital signs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Certified Nursing Assistant
Morgan City Health Care Center
Morgan City, LA
06.2018 - 07.2018
- Help clients with ADL's and report changes to head nurse.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Obtained biological specimens for ordered tests and prepared for laboratory transport
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Checked patient vitals such as temperature, blood pressure and blood sugar levels
Medical Assistant
PEDIATRIC CLINIC
Morgan City, LA
10.2016 - 06.2018
- Give shots, take vitals, charting
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Ordered and prepared reagents and supplies
- Collected and documented patient medical information such as blood pressure and weight
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
CNA - Certified Nursing Assistant
TECHE REGIONAL MEDICAL CENTER
Patterson, LA
10.2015 - 01.2017
- Vital signs, feed patients, perform ADL, mental health experience
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Certified Nursing Assistant
Arc of Acadiana
New Iberia, LA
11.2014 - 08.2015
- Assisted clients with ADL's, communicated with head nurse on changes in clients health status, charted clients medical information, supervised clients with their medical needs.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Supported ambulation and physical therapy needs by conducting planned exercise routines
Certified Nursing Assistant
Alternative Home Care Specialist
Lafayette, LA
01.2014 - 11.2014
- Supervised clients with their medical needs, assisted clients with ADL's, prepare healthy meals for clients
- Supported ambulation and physical therapy needs by conducting planned exercise routines
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Certified Nursing Assistant (CNA)
Sr Helpers
Abbeville, LA
01.2010 - 05.2011
- Assisted clients with ADL's, communicated with head nurse on changes in clients health status, charted clients medical
- Information, supervised clients with their medical needs.
- Created plans and communicated deadlines to complete projects on time
- Increased customer satisfaction by resolving issues
- Managed team of employees, overseeing hiring, training, and professional growth of employees
- Handled many calls per day to address customer inquiries and concerns
Cashier
Cracker Barrel
Patterson, LA
05.2006 - 12.2009
- Assist in checking out customers, handle money, and to stock shelves.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Diploma - Medical Assistant
Delta College of Arts & Technology
2015
Associate - phlebotomy
Academy of Acadiana
2007
Skills
- Patient Management
- Companionship and emotional support
- Supporting personal needs
- Direct Patient Care
- Efficient and reliable team player
- Complaint resolution
- Retail store support
- Technical Support
Certification
- Certified Nursing Assistant - 17 Years
- CCMA - Certified Clinical Medical Assistant-8 Years
Timeline
Certified Nursing Assistant
Maison Jardin
11.2022 - 02.2023
Customer Service Representative
PSCU
06.2022 - 08.2022
Medical Assistant
MedRelief Staffing
01.2021 - 01.2022
Certified Nursing Assistant
Lafayette General Health
07.2019 - 08.2020
Certified Nursing Assistant
Right At Home Health Care
08.2018 - 03.2019
Certified Nursing Assistant
Morgan City Health Care Center
06.2018 - 07.2018
Medical Assistant
PEDIATRIC CLINIC
10.2016 - 06.2018
CNA - Certified Nursing Assistant
TECHE REGIONAL MEDICAL CENTER
10.2015 - 01.2017
Certified Nursing Assistant
Arc of Acadiana
11.2014 - 08.2015
Certified Nursing Assistant
Alternative Home Care Specialist
01.2014 - 11.2014
Certified Nursing Assistant (CNA)
Sr Helpers
01.2010 - 05.2011
Cashier
Cracker Barrel
05.2006 - 12.2009
Diploma - Medical Assistant
Delta College of Arts & Technology
Associate - phlebotomy
Academy of Acadiana
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