Jalisia Newbern
Memphis,TN
Summary
Observant professional accustomed to working alone to maintain security at facilities. Knowledgeable about detecting and preventing incidents, reporting crime and providing basic first aid. Thorough understanding of enforcement policies coupled with deep familiarity of safety equipment. Skilled professional competent in conducting patrols, monitoring entrances and escorting visitors to maximize building security. Good report writing, recordkeeping and multitasking abilities with solid history of success at and facilities. Keen to offer several years of experience and take on challenging new role.
Overview
7
7
years of professional experience
Work History
Security Officer
GardaWorld Security
Memphis, TN
09.2023 - Current
- Checked for safety hazards and took corrective action when necessary.
- Participated in training sessions to stay up-to-date on current security trends and best practices.
- Enforced access control measures in accordance with established procedures.
- Investigated all reported incidents of theft or vandalism on premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Verified photo IDs and tickets to allow guests passage.
Pharmacy Clerk
Walgreen Distribution Center
Memphis, TN
07.2022 - 08.2023
- Assisted customers with selecting and purchasing medications.
- Verified accuracy of prescriptions filled by pharmacists.
- Entered patient data into computer system to maintain accurate records.
- Organized and labeled medication containers for easy identification.
- Counted pills, measured medications and compounded intravenous solutions.
- Utilized pharmacy management software to input patient data and process insurance claims.
Cashier Team Lead
Mapco Express
Memphis, TN
12.2021 - 03.2023
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Assisted customers with locating items within the store when requested.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Verified customer age requirement for alcohol or tobacco purchases.
- Greeted customers promptly and responded to questions.
Warehouse Clerk
Linc
Memphis, TN
08.2021 - 01.2023
- Received, unpacked and inspected incoming shipments of merchandise.
- Maintained accurate inventory records using computerized tracking system.
- Updated existing records with new information as needed.
- Managed all shipping documents such as bills of lading, packing slips, invoices.
- Prepared inventory for shipment by attaching tags and labels.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Alarm Technician
Alder Home Security
Memphis, TN
04.2020 - 11.2022
- Programmed new codes for customers into the system's control panels when requested.
- Installed and configured alarm systems in residential and commercial properties.
- Repaired faulty equipment, such as cameras, sensors, keypads, and motion detectors.
- Provided customer service by responding to client inquiries about their alarms or security systems.
- Ensured that all alarm components were operating correctly and safely at all times.
- Maintained certifications and technical knowledge to comply with system deployment, management and disposal standards.
Sales Agent
Crisp Connections
Memphis, TN
04.2021 - 04.2022
- Resolved customer complaints promptly and effectively.
- Developed relationships with customers by providing excellent customer service.
- Maintained accurate records of all sales activities in the company's CRM system.
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Processor
Nike Distribution Center
Memphis, TN
01.2019 - 04.2021
- Scanned barcodes and processed merchandise by moving to proper areas.
- Evaluated orders by checking for appropriate product specifications, labels and packaging and making adjustments.
- Offered administrative support to capture and transfer information for storage, processing or transmitting.
- Communicated status updates and decisions to applicants in a timely manner.
Floor Associate
Rainbow Shops
Memphis, TN
07.2018 - 05.2019
- Organized displays to attract customers and promote sales.
- Monitored store traffic and responded promptly to customer inquiries and complaints.
- Stocked shelves with merchandise according to company guidelines.
- Ensured that aisles were neat, clean, and free from hazards at all times.
- Greeted customers and answered their questions about product availability, prices, and use.
Pantry Cook
University Country Club
Memphis, TN
04.2017 - 07.2018
- Assisted head chef in creating daily specials based on available ingredients.
- Monitored stock levels of perishable items such as meat, fish and dairy products.
- Plated meals according to customer orders with speed and accuracy.
- Made sandwich sauces, salad dressings and other special condiments following restaurant recipes and safe food handling procedures.
Education
trade - Cosmetology
Paul Mitchell The School
Memphis, TN10-2019
High School Diploma -
Whitehaven High School
Memphis, TN05-2018
Skills
- Emergency Management
- CCTV Surveillance
- Stationary surveillance
- Arrest procedures
- Investigation documentation
- Emergency Response
- Money Handling
- Daily Reporting
- Sales expertise
- Issue Resolution
- Material storage
- Package preparation
- Shipping and receiving
- Warehouse Safety
- Positive and professional
- Product Sales
Accomplishments
Most Sales
Employee of the Month
Languages
English
Professional
Timeline
Security Officer
GardaWorld Security
09.2023 - Current
Pharmacy Clerk
Walgreen Distribution Center
07.2022 - 08.2023
Cashier Team Lead
Mapco Express
12.2021 - 03.2023
Warehouse Clerk
Linc
08.2021 - 01.2023
Sales Agent
Crisp Connections
04.2021 - 04.2022
Alarm Technician
Alder Home Security
04.2020 - 11.2022
Processor
Nike Distribution Center
01.2019 - 04.2021
Floor Associate
Rainbow Shops
07.2018 - 05.2019
Pantry Cook
University Country Club
04.2017 - 07.2018
trade - Cosmetology
Paul Mitchell The School
High School Diploma -
Whitehaven High School
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