Jalissa Kalina
Jasper,AL
Summary
My experience at Crystal Run Village showcases my dependability, improving clients' quality of life. Adept in collaboration and possessing a valid driver's license, I excel in fast-paced environments, always aiming for excellence. Reliable , enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
9
9
years of professional experience
Work History
Delivery Driver
DoorDash
02.2020 - 01.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Team Member
Dunkin Donuts & Baskin Robbins
04.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Direct Support Professional
Crystal Run Village
06.2018 - 01.2024
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
Assistant
Summer Youth Employment Program
07.2015 - 08.2015
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Education
High School Diploma -
Monticello High School
Monticello, NY06.2016
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
Timeline
Team Member
Dunkin Donuts & Baskin Robbins
04.2024 - Current
Delivery Driver
DoorDash
02.2020 - 01.2024
Direct Support Professional
Crystal Run Village
06.2018 - 01.2024
Assistant
Summer Youth Employment Program
07.2015 - 08.2015
High School Diploma -
Monticello High School