JaLissa Ward
Kingston Springs,TN
Summary
Dynamic and results-oriented Retail Manager with a proven track record at Maurice's Clothing Store, excelling in customer service and strategic selling. Demonstrated ability to enhance store operations and visual merchandising, leading to increased customer satisfaction and sales. Experienced in cash management and team training, as well as establishing engaging workplaces for both customers and employees.
Overview
4
4
years of professional experience
Work History
Retail Manager
Maurice's Clothing Store
09.2023 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep the store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Assisted clients in finding clothes for recommended events or styling sessions.
Babysitter
Multiple Families
01.2021 - 01.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Education
Associate of Applied Science - Physical Therapy
Nashville State Community College
Nashville, TNSkills
- Customer service
- Cash management
- Store operations
- Inventory control
- Complaint resolution
- Visual merchandising
- Staff management
- Team Training
- Strategic selling
Timeline
Retail Manager
Maurice's Clothing Store
09.2023 - Current
Babysitter
Multiple Families
01.2021 - 01.2022
Associate of Applied Science - Physical Therapy
Nashville State Community College
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