Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaliyah Ervin

Sweetwater,TN

Summary

Since joining Amazon in September 4, 2023 I have experience with the AFE Pack department, AFE sort department, and Outbound Problem-Solve. I am able to maintain a 212 pack rate, 577 rebin rate, and a 950 induct rate. Outbound Problem-solve has no set rate but in that department I am trained in tray and tote jackpot, check-ins, collections, pack from pops, overages, and putbacks. Since becoming the very first Ambassador's at TYS1 I have learned to be a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have trained 40+ associates most being the best packers as well as sorters in the AFE Department. I have also helped 2 other associates become ambassadors as well. Since joining Career choice in December of 2023 I have been working on my bachelor's degree in Business Management at Southern New Hamshire University so far I have learned to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills for my future here at Amazon.

Overview

1
1
year of professional experience

Work History

Ambassador

Amazon
09.2023 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Assisted team with operational policies and procedures to drive services.
  • Developed and implemented lesson plans to reinforce learning concepts and skills.
  • Applied differentiated instruction strategies to meet individual student needs.
  • Collaborated with colleagues to develop interdisciplinary units that reinforced key concepts across multiple subjects.
  • Maintained clean, organized and professional work environment.

Education

High School Diploma -

Sweetwater High School
Sweetwater, TN
05.2019

Skills

  • Brand Awareness
  • Technical Issue Troubleshooting
  • Sort Trained (Rebin, Induct,)
  • Pack Trained (AFE, Giftwrap)
  • Adaptive Learning
  • Collaborative learning
  • Group and individual instruction
  • Lesson implementation
  • Problem-Solving
  • Time Management
  • Team Player
  • Critical Thinking
  • Microsoft Office

Timeline

Ambassador

Amazon
09.2023 - Current

High School Diploma -

Sweetwater High School
Jaliyah Ervin