Provided technical support and assistance to LIGO staff on their laboratory-provided computers and software
Configured and maintained Ruckus, Brocade, and Netgear routers, switches, firewalls, wireless networks, and other network devices.
Installed, configured, maintained and upgraded Linux operating systems and services.
Diagnosed, troubleshot and resolved hardware and system problems.
Researched new technologies to identify potential cost savings opportunities for the organization's IT infrastructure.
Field Services Representative
LSU Parking And Transportation
Baton Rouge, LA
01.2022 - 08.2023
Issued citations for vehicles violating the LSU Parking Rules & Regulations, and utilized a computerized handheld device to issue said citations
Patrolled assigned parking areas, roadways and other areas of campus
Performed clerical duties such as filing, shredding, sending and receiving emails, entering data into the computer system, sending and receiving faxes, and relaying messages.
Student Team Member
LSU Chevron Center
Baton Rouge, LA
03.2021 - 01.2022
Assisted students with the use of engineering and scientific software programs performing analysis, design, 3-D scanning, and modeling functions
Monitored student equipment borrowing and return using a software tracking system
Monitored general student use of the Center facilities, such as the Conference Room, computer terminals, and informal lounge.
ITS Technical Support Agent
LSU ITS Service Desk
Baton Rouge, LA
03.2021 - 01.2022
Provided technical assistance to customers via phone, email and online chat.
Configured Microsoft Windows computers and software
Performed BIOS configurations
Utilized remote troubleshooting tools and techniques to resolve technical issues for LSU staff and students, ensuring minimal disruption to their work and studies.
Cashier
Champs Sporting Goods
Metairie, LA
07.2017 - 08.2017
Greeted customers in a friendly and professional manner.
Assisted customers with finding the right size, style, and color of shoe.
Maintained records related to sales for store management.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Answered store and merchandise questions and led customers to wanted items.
Education
Bachelor of Science - Computer Engineering
Louisiana State University And Agricultural & Mechanical College
Baton Rouge, LA
12.2024
High School Diploma -
East Saint John High School
05.2020
Fundamentals Of HTML, CSS, And JavaScript -
Operation Spark
07.2019
Skills
Computer Security
Computer Networking
Software Development
Routing and Switching
Data Modeling
Computer Configuration
DNS
C
C Systems Programming
Python
DHCP
Microsoft Server 2022
IDS and IPS configuration
Microsoft Office Suite
Data Analysis
Network Administration
Data Science
Linux Administration
Server Management
Mac OS
Java
Circuit Analysis
PLC programming
Hardware installation
Debugging
Technical Support
Electrical System Design
Verilog Programming
Knowledge of electrical engineering equipment
Circuit analysis
Power analysis
Pspice
VMware
PCB design
AutoCAD
Timeline
Computing Intern
Caltech
06.2023 - Current
Field Services Representative
LSU Parking And Transportation
01.2022 - 08.2023
Student Team Member
LSU Chevron Center
03.2021 - 01.2022
ITS Technical Support Agent
LSU ITS Service Desk
03.2021 - 01.2022
Cashier
Champs Sporting Goods
07.2017 - 08.2017
Bachelor of Science - Computer Engineering
Louisiana State University And Agricultural & Mechanical College