Jaliyah Walker
Richmond,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Construction Assistant
Level Up Renovations LLC
01.2020 - Current
- Distributed supplies to skilled workers to maintain job site productivity.
- Reduced construction time for large-scale projects by coordinating materials delivery and equipment usage efficiently.
- Maintained tools and equipment in good working condition.
- Assisted in training new construction assistants, fostering a strong team environment for maximum productivity.
Pharmacy Technician
CVS Pharmacy
06.2023 - 02.2024
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Electronics Sales Associate
Walmart
05.2020 - 06.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Located merchandise across various stores to address customer needs.
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Associate of Applied Science - Nursing
J Sargeant Reynolds Community College
Richmond, VA06.2026
High School Diploma -
Highland Springs High School
Highland Springs, VA06.2022
Skills
- Teamwork and Collaboration
- Regulatory Compliance
- Sales expertise
- Merchandise Orders and Exchanges
- Calm Under Pressure
- Call center experience
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Pharmacy Technician
CVS Pharmacy
06.2023 - 02.2024
Electronics Sales Associate
Walmart
05.2020 - 06.2023
Construction Assistant
Level Up Renovations LLC
01.2020 - Current
Associate of Applied Science - Nursing
J Sargeant Reynolds Community College
High School Diploma -
Highland Springs High School