Summary
Overview
Work History
Education
Skills
Timeline
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Jaliyah Whaley

San Antonio,TX

Summary

Dynamic and dedicated team player with extensive experience , excelling in customer service and cash handling. Proven ability to train new staff and streamline operations, enhancing efficiency and guest satisfaction. Recognized for a positive attitude and strong problem-solving skills, contributing to a collaborative work environment.

Overview

3
3
years of professional experience

Work History

Team Member

Wendy’s
03.2025 - 07.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Crew Member

McDonald’s
08.2024 - 12.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Food Service

Blue Bayou Water Park
05.2022 - 07.2022
  • Collaborated with catering staff to synchronize food service timing for optimal guest experience.
  • Demonstrated versatility by assisting in other areas of the establishment as needed, including food service or hosting duties.
  • Conducted regular performance evaluations for food service employees, promoting professional growth and development opportunities.
  • Streamlined food service operations for efficiency, resulting in reduced waste and improved cost management.

Education

Istrouma Magnet Highschool
Baton Rouge, LA
05.2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Flexible schedule
  • Computer skills
  • Heavy lifting
  • Product knowledge
  • Organizing work stations
  • Training and mentoring
  • Order preparation
  • Area and facility cleaning

Timeline

Team Member

Wendy’s
03.2025 - 07.2025

Crew Member

McDonald’s
08.2024 - 12.2024

Food Service

Blue Bayou Water Park
05.2022 - 07.2022

Istrouma Magnet Highschool

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Jaliyah Whaley