Jalon Taylor
Summary
Dedicated and hardworking retail professional with 1 year of experience in customer service, personal shopping, and curbside operations at H-E-B. Strong communication skills with the ability to work efficiently in fast-paced environments while maintaining excellent customer satisfaction. Skilled in time management, conflict resolution, and critical thinking.
Overview
1
1
year of professional experience
Work History
Retail Worker
HEB Grocery Store
Austin, TX
03.2023 - 07.2024
Work Experience
H-E-B — Retail Associate / Personal Shopper / Curbside Team Member
Austin, Texas
2023 – 2024
- Provided excellent customer service by assisting customers with questions, orders, and issue resolution in a fast-paced retail environment
- Worked as a Personal Shopper by accurately selecting, organizing, and preparing customer grocery orders with attention to quality and detail
- Managed online and curbside pickup orders while ensuring timely delivery and customer satisfaction
- Communicated with customers regarding substitutions, order updates, and pickup coordination
- Maintained efficiency and accuracy while handling multiple orders during busy hours
- Collaborated with team members to meet daily performance goals and maintain smooth store operations
- Demonstrated strong time management, reliability, and problem-solving skills in high-pressure situations
Education
John B. Connally High School
Austin, TXSkills
- Communication
- Critical Thinking
- Emotional Intelligence
- Self-Motivation
- Time Management
- Conflict Resolution
- Customer Service
- Team Collaboration
- Problem Solving
Languages
English
Full Professional
Timeline
Retail Worker
HEB Grocery Store
03.2023 - 07.2024
John B. Connally High School