Jalyn Bucsko
Lake Charles,LA
Summary
Motivated professional with varied experiences and a proven record of boosting customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and providing comprehensive service. Committed to strengthening customer experiences with positivity and professionalism when answering requests.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Paint Specialist
Mallory Paint Store
Seattle, WA
03.2022 - 01.2024
- Shared personal recommendations and product knowledge with customers to help determine correct products for customer DIY projects.
- POS system to total purchases and receive and process cash, credit and debit card payments.
- Maintained stock shelves by fronting, facing, and straightening products throughout shift.
- Utilized company website and vendor catalogs to locate special order items for customers.
Licensed Massage Therapist
Self Employed
Seattle, WA
03.2021 - 05.2022
- Maintained client treatment records and designed long-term care programs for returning customers.
- Addressed mobility limitations and generalized pain originating from muscle tightness through deep tissue massage techniques.
- Preformed Massages for clients using Shiatsu, Swedish, Deep Tissue, and Sports methodologies.
- Applied principle of trigger point therapy to diagnose and address pain transferred from muscle stress or tightness.
Personal Assistant
Rosewood Cottage
Chelan, WA
03.2021 - 03.2022
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Updated spreadsheets and created presentations to support and boost team productivity.
- Maintained and organized all shared drives, documents and spreadsheets in files.
- Provided general administrative support including scheduling appointments, making travel arrangement and managing documentation.
Lead Caregiver, Special Needs
PlaceOne Inc.
Olympia, WA
11.2018 - 05.2019
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
Customer Service Cashier
Walmart
Chelan, WA
08.2017 - 08.2018
- Greeted customers with enthusiasm and a delightful and helpful attitude.
- Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing.
- Handled 30+ calls on a day-to-day basis with a sense of calm and good work ethic.
- Processed returned merchandise by strictly following store return and exchange procedures.
Education
LMT - Licensed Massage Therapy -
National Holistic Institute
Redding01.2021
High School Diploma -
River Ridge High School
Lacey, WA06-2017
Skills
- Professional and Mature
- Organization and Time Management
- Multi-line Phone Proficiency
- Training and Mentoring
- Product Knowledge
- Computer Proficiency and Microsoft Office
Certification
Licensed Massage Therapist and Health Educator - 2021
Accomplishments
- Letter of Excellence for maintaining a 3.72 GPA and 100% attendance.
- Recognized for consistently achieving high customer satisfaction ratings over the past year by demonstrating exceptional communication skills, problem-solving abilities, and a commitment to exceeding customer expectations.
- Established a tailored support program for individuals with special needs, leading to an enhancement in the quality of care provided. Implemented personalized care plans, collaborated with specialists, and conducted ongoing training for the caregiving team to ensure a compassionate and inclusive environment for those with special needs.
References
References available upon request.
Timeline
Paint Specialist
Mallory Paint Store
03.2022 - 01.2024
Licensed Massage Therapist
Self Employed
03.2021 - 05.2022
Personal Assistant
Rosewood Cottage
03.2021 - 03.2022
Lead Caregiver, Special Needs
PlaceOne Inc.
11.2018 - 05.2019
Customer Service Cashier
Walmart
08.2017 - 08.2018
LMT - Licensed Massage Therapy -
National Holistic Institute
High School Diploma -
River Ridge High School
Licensed Massage Therapist and Health Educator - 2021
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