Zion J. Wickstandt
Bothell,WA
Summary
Adaptable professional with 4+ years of experience and a proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
5
5
years of professional experience
Work History
Sales Associate
Mallory Paint Store
06.2023 - 02.2024
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Conducted client consultations to understand requirements and preferences.
- Regularly completed large batch deliveries exceeding 150 gallons in a time efficient manner to multiple high value customers.
- Analyzed inventory trends to identify and prepare for potential issues and discrepancies in preparation for orders from large customers.
- Created and recorded color formulas to match colors.
Inventory Supervisor
Staples
11.2022 - 04.2023
- Monitored inbound inventory, outbound shipments, and allocated product between necessary locations.
- Monitored customer return shipments and communicated damages to manufacturer.
- Led and supervised inventory team, conducting training and setting appropriate schedules to ensure product is processed in a timely manner.
- Improved customer satisfaction by ensuring prompt order fulfillment through efficient inventory counts and upkeep.
Assistant Manager
Active Ride Shop
10.2020 - 03.2022
- Maintained role model standards in grooming, professional appearance and communications among employees
- Conducted 20+ interviews, as well as training for incoming employees
- Scheduled employees shifts weekly
- Generated advertisements & marketing strategies for online accounts
- Honed leadership, interpersonal problem solving, and delegation skills
- Operated and managed store functions in absence of general manager.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
Sales Representative
Active Ride Shop/ One World Apparel
11.2018 - 10.2020
- Greeted patrons, customers and visitors with friendly, professional and courteous demeanor
- Received 2 letters from the district manager for representing core company values and exceeding customer connection standards
- Followed standards for merchandising, stocking, rotating and storing all merchandise
- Increased sales through effective marketing and merchandising of products in the department.
Education
High School Diploma -
Santiago Highschool
Corona, California05.2018
Skills
- Excellent Communication Skills
- Excellent customer service
- Problem Solving
- Task Delegation
- Sales Growth
- Copywriting & Marketing
Accomplishments
- Achieved the highest grossing store during the holiday period among all stores through effectively coaching sales and marketing strategies unto employees.
- Grossed the highest amount in personal sales company wide for 2021.
Timeline
Sales Associate
Mallory Paint Store
06.2023 - 02.2024
Inventory Supervisor
Staples
11.2022 - 04.2023
Assistant Manager
Active Ride Shop
10.2020 - 03.2022
Sales Representative
Active Ride Shop/ One World Apparel
11.2018 - 10.2020
High School Diploma -
Santiago Highschool
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