Jalyn Hall
Wesley Chapel,FL
Summary
Detail-oriented Sterile Processing Technician skilled in decontaminating surgical instruments and infection control. Proven ability to uphold quality standards and train staff effectively.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Sterile Processing Technician
BayCare
3001 W Dr Martin Luther Drive
05.2025 - Current
- Sterilized surgical instruments using steam autoclaves and chemical methods to ensure compliance with safety standards.
- Inspected and maintained sterilization equipment, troubleshooting issues to minimize downtime during operations.
- Organized and managed sterile supply inventory, ensuring proper storage conditions to maintain integrity of materials.
- Assisted in training new staff on sterile processing protocols and equipment operation to enhance team efficiency.
- Monitored quality control measures, performing regular checks to uphold high standards of cleanliness and safety.
- Participated in continuous education programs, staying updated on best practices in sterilization techniques and regulations.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Created and implemented medical equipment training programs.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
Concierge
Advent Health Zephyrhills
Zephyrhills, FL
01.2025 - 05.2025
- Provided exceptional customer service to enhance patient and visitor experiences.
- Coordinated transportation and logistics for patients, ensuring timely arrivals and departures.
- Assisted patients with inquiries, navigating hospital services and resources efficiently.
- Maintained updated knowledge of hospital policies to deliver accurate information promptly.
- Trained new employees on concierge processes, enhancing team performance and service quality.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
Customer Service Cashier
Chick-fil-A
Wesley Chapel, FL
03.2022 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained high standards of cleanliness and organization in service areas.
- Assisted customers with inquiries, ensuring positive dining experiences.
- Collaborated with team members to streamline service operations during peak hours.
- Resolved customer complaints swiftly, enhancing overall satisfaction levels.
- Implemented inventory management techniques to reduce waste and improve efficiency.
- Utilized POS system to handle customer cash and credit card transactions.
Education
High School Diploma -
Wesley Chapel High School
Wesley Chapel, FL05.2024
Associate of Science - Cardiovascular
Hillsborough Community College
Tampa, FL05.2030
Skills
- Decontaminating surgical instruments
- Decontamination procedures
- High-level disinfection
- Equipment testing
- Case cart assembly
- Ultrasonic cleaning
- Infection control
- Quality control
- Chemical management
- Preventive Maintenance
- Sterilization monitoring
- Staff training
- Safety protocols
- Surgical instrument knowledge
- Safety compliance
- Equipment calibration
Certification
- SPT - Sterile Processing Technician
Timeline
Sterile Processing Technician
BayCare
05.2025 - Current
Concierge
Advent Health Zephyrhills
01.2025 - 05.2025
Customer Service Cashier
Chick-fil-A
03.2022 - 12.2024
Associate of Science - Cardiovascular
Hillsborough Community College
High School Diploma -
Wesley Chapel High School