Jalyn Maull
Lewes,DE
Summary
Dedicated manager with expertise in optimizing service delivery and enhancing customer satisfaction. Proven skills in staff training, policy compliance, and inventory management, driving operational efficiency and team performance. Committed Direct Care Worker proficient in supporting daily living activities and ensuring client safety and comfort through attentive care.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Direct Support Professional
Easterseals
Georgetown, Delaware
04.2026 - Current
- Delivered direct care to individuals with intellectual and developmental disabilities during daily routines.
- Delivered personalized care and support to individuals with disabilities, enhancing their daily living experience.
- Executed individualized support plans tailored to clients' unique needs, fostering their independence and well-being.
- Assisted clients with personal care, meal preparation, and medication reminders, ensuring adherence to health and wellness routines.
- Assisted with daily living tasks, including meal preparation and personal hygiene.
- Ensured client areas remained safe, clean, and supportive through regular maintenance and organization.
Manager
Daisy's Hoagies & Heros
Milton, Delaware
01.2024 - Current
- Managed daily operations, enhancing service efficiency and customer satisfaction.
- Developed team schedules, optimizing workflow during peak hours to meet customer demand.
- Trained staff on food safety standards and preparation techniques, ensuring compliance and quality.
- Observed staff performance regularly and provided feedback to improve efficiency.
- Oversaw inventory management to maintain adequate stock levels and minimize waste.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Receptionist
Cartino Nails
Millsboro, Delaware
01.2023 - 01.2024
- Answered phone calls and addressed client inquiries promptly.
- Managed appointment scheduling for clients efficiently and accurately.
- Delivered information about services, products, and promotions to enhance client experience.
- Processed payments and managed cash register operations to facilitate smooth transactions.
- Ensured cleanliness and organization of reception area for welcoming environment.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
High School Diploma -
Cape Henlopen High School
Lewes, DE06-2014
Skills
- Care plan implementation
- Personal care assistance
- Client care management
- Physical support techniques
- Transportation coordination
- Client transportation
- Schedule management
- Budget control
- Inventory management
- Staff training
- Policy compliance
- Effective communication
- Customer service
- Data entry
- Time management
- Route management
Certification
- Management Serv Safe
- Delaware License
Timeline
Direct Support Professional
Easterseals
04.2026 - Current
Manager
Daisy's Hoagies & Heros
01.2024 - Current
Receptionist
Cartino Nails
01.2023 - 01.2024
High School Diploma -
Cape Henlopen High School