Jalyn Perez
San Antonio,TX
Summary
Versatile specialist with results-driven and focused approach to completing work. Skilled leader, planner and problem-solver with several-year career in the field. Known for excellent attention to detail and great work ethic.
Overview
5
5
years of professional experience
Work History
Specialist
U.S. Army Active Duty
Fort Leonard Wood, USA
03.2026 - Current
- Demonstrated leadership, accountability, adaptability, and critical thinking by analyzing challenges, developing solutions, communicating effectively with leadership, and ensuring mission success in dynamic environments.
- Mentored and trained junior Soldiers through hands-on instruction, coaching, and performance feedback, increasing task proficiency by 25% while strengthening confidence and readiness to meet Army standards.
- Maintained 100% accountability for assigned military equipment by conducting inspections, tracking inventory, reporting deficiencies, and enforcing maintenance procedures, ensuring operational readiness and reducing equipment discrepancies.
Blooms Department Lead
H-E-B Plus
Leander, USA
09.2025 - 03.2026
- Led and developed new Partners through hands-on training in safety, floral care, customer service, and daily operations, helping employees achieve independence 30% faster while improving safety compliance.
- Coordinated inventory management by monitoring sales trends, optimizing stock levels, and adjusting merchandising strategies, improving product availability by 20%, reducing shrink by $8,000, and increasing seasonal sales by 10,000.
- Organized daily operations by delegating tasks, monitoring product quality, and supporting team performance, improving department efficiency by 20% while maintaining 95%+ execution of department standards.
Cross Functional Partner
H-E-B Plus
Killeen, USA
03.2025 - 08.2025
- Delivered exceptional customer service by collaborating across departments, resolving customer concerns, and providing personalized solutions, increasing customer satisfaction by 15% and strengthening repeat customer relationships.
- Leveraged product knowledge and consultative selling techniques to recommend tailored solutions, increasing customer confidence and contributing to a 15% increase in add-on sales.
- Built strong working relationships through effective communication, teamwork, and a customer-first mindset, consistently supporting store operations and enhancing the overall shopping experience.
Beauty Partner
H-E-B Plus
Seguin, USA
07.2021 - 08.2025
- Drove sales growth through strategic merchandising, product education, and personalized recommendations, increasing featured product sales by 20%, attachment sales by 15%, and customer engagement by 25% during promotional events.
- Trained and mentored new Partners on customer service standards, product knowledge, and sales techniques, helping employees reach productivity 30% faster, improving customer satisfaction scores by 12%, and consistently achieving daily service goals.
- Recognized for strong communication, teamwork, initiative, and relationship-building skills while creating positive customer experiences and supporting department success.
Education
Bachelor of Science - Animal Science
Texas State University
San Marcos, TexasSkills
- Customer Experience Improvement
- Time Management & Prioritization
- Conflict Resolution and Problem Solving
- Verbal and written communication
- Leadership & Team Supervision
Timeline
Specialist
U.S. Army Active Duty
03.2026 - Current
Blooms Department Lead
H-E-B Plus
09.2025 - 03.2026
Cross Functional Partner
H-E-B Plus
03.2025 - 08.2025
Beauty Partner
H-E-B Plus
07.2021 - 08.2025
Bachelor of Science - Animal Science
Texas State University