Ja'Lynn Burke
Wenonah,USA
Summary
Dynamic professional with a strong work ethic and proven ability to adapt quickly to new challenges. Skilled in effective communication and time management, consistently delivering positive customer experiences. Eager to contribute to team success and support organizational objectives.
Overview
8
8
years of professional experience
Work History
Employee Supervisor
Wellness and Recreation Center, Delaware State University
Dover, DE
08.2023 - Current
- Coordinated workout schedules for students, balancing fitness goals with academic commitments.
- Guided elders and high school students in safe and effective use of workout equipment and facilities.
- Supervised daily operations of wellness programs and recreational activities.
- Trained and mentored staff on best practices for customer service.
- Coordinated scheduling and staffing for various wellness events.
Team Member
Chick-fil-A
Sewell, NJ
06.2022 - 07.2022
- Took customer orders accurately and efficiently to enhance customer satisfaction.
- Operated drive-thru service, delivering orders promptly and courteously to improve customer experience.
- Provided excellent customer service in a fast-paced environment.
- Prepared food items following safety and quality standards.
- Operated kitchen equipment safely and efficiently during shifts.
Server
Pretty Plates by Jasmine
Glassboro, NJ
07.2021 - 08.2021
- Coordinated setup of decorations and party tables, assisting with catering services to create welcoming atmosphere.
- Facilitated event cleanup and breakdown, ensuring venue was prepared for subsequent use.
- Delivered exceptional customer service in a fast-paced dining environment.
- Managed table settings and ensured cleanliness throughout the service area.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Server
Dan Catering
Philadelphia, PA
09.2020 - 10.2020
- Set up tables for weddings and receptions, ensuring optimal layout for guest experience.
- Facilitated post-event breakdown and clean-up, maintaining cleanliness and readiness for subsequent events.
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently using POS systems.
- Collaborated with kitchen staff to ensure timely meal preparation.
Server
Treesy's Soul Food Café
Turnersville, NJ
06.2018 - 08.2019
- Set up silverware and dining areas to ensure readiness for service.
- Supported takeout orders and enhanced customer service during peak hours.
- Provided attentive service to enhance guest dining experiences.
- Managed table settings and maintained cleanliness throughout the restaurant.
- Assisted in menu knowledge and recommended food pairings to customers.
Education
Bachelor of Science - Public Health
Delaware State University
Dover, DE05-2026
High school or equivalent -
Deptford High School
Deptford, NJSkills
- Team management
- Leadership skills
- Decision-making
- Problem resolution
- Critical thinking
- Customer Service Experience
- Team collaboration
- Team building
- Interpersonal Communication
- Public speaking
- Time management
- Adaptability
- Flexibility
- Positive demeanor
- Relationship building
- First Aid/CPR
Accomplishments
• Delaware State University, Bachelor of Science in Public Health, 05/01/26, 3.3
• Leadership Award Recipient
• Active Supervisor Employee of the Wellness Recreation Center
• Deptford High School, 3.3, Cheerleading Co-Captain (4 Years)
• Leadership Award Recipient
• Active Supervisor Employee of the Wellness Recreation Center
• Deptford High School, 3.3, Cheerleading Co-Captain (4 Years)
Timeline
Employee Supervisor
Wellness and Recreation Center, Delaware State University
08.2023 - Current
Team Member
Chick-fil-A
06.2022 - 07.2022
Server
Pretty Plates by Jasmine
07.2021 - 08.2021
Server
Dan Catering
09.2020 - 10.2020
Server
Treesy's Soul Food Café
06.2018 - 08.2019
Bachelor of Science - Public Health
Delaware State University
High school or equivalent -
Deptford High School