Jalynn Carrillo
Newark,NJ
Summary
Dedicated worker with excellent communication, time management, patient accounts, insurances and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
5
5
years of professional experience
Work History
REMOTE SCHEDULER
Radnet NJIN
Clifton, NJ
11.2023 - 04.2024
- Performed office reception duties, such as scheduling appointments and helping customers.
- Optimized patient satisfaction and provider time by scheduling appointments in person or by phone.
- Performed clerical duties, such as scheduling appointments, collecting data and documenting health insurance billings.
CLINICAL RECEPTIONIST
Cadoo Medical
Montclair, NJ
09.2023 - 11.2023
- Answering calls from patients refilling rx scripts and scheduling appointments.
- Performed office reception duties, such as scheduling appointments and helping customers.
REFUNDS ACCOUNTS REPRESENTATIVE
New Jersey Urology
Pinebrook, NJ
11.2021 - 10.2022
- Using systems epic and greenway started by true refunding and sending out unclaimed property letters to those patients who had unclaimed monies, alongside true refunding using greenway and excel spreadsheets I also did patient refunding and insurance refunding using patients MRN Numbers And Certain CPT codes to verify information as well as calling patients to verify certain information, currently familiarizing myself and working on epic refunding with two other systems.
INSURANCE CUSTOMER SERVICE REPRESENTATIVE
Sierra Health Group
Bloomfield, NJ
06.2021 - 08.2021
- Assisted patient calls with unanswered questions about patient accounts, hospital/doctors bills/copays using systems to verify information based on questions and insurances.
HOUSEKEEPING
Job Haines Home
Bloomfield, NJ
06.2019 - 06.2021
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
RETAIL SALES ASSOCIATE
Kohl's Department Store
Clifton, NJ
11.2018 - 05.2019
- Greet customers and ascertain what each customer wants or needs.
Education
HIGH SCHOOL DIPLOMA -
Barringer High School
Newark, NJ06.2018
Skills
Assisted teams in achieving project goals through effective collaboration Supported project timelines by coordinating tasks among team members Contributed to problem-solving efforts to enhance team performance
Maintained accurate and organized record-keeping systems
Executed automated account review processes to enhance operational efficiency
Assisted in managing credit accounts to maintain accurate records Supported clients in understanding account details and payment options Collaborated with team members to resolve account discrepancies
Reviewed patient accounts to identify discrepancies and resolve billing issues promptly Assisted patients in understanding their account statements and payment options Supported team efforts in maintaining accurate financial records
Analyzed and categorized diagnostic codes to enhance accuracy in medical records
Assisted in maintaining spreadsheet tracking for project timelines and deliverables Supported team members in updating data entries and ensuring accuracy Contributed to organization of project information for easy access
Utilized Excel to analyze and visualize data trends for informed decision-making
References
Amanda Bobenko
Refunds Manager - New Jersey Urology
Abobenko@njurology.com
973-897-8539
Timeline
REMOTE SCHEDULER
Radnet NJIN
11.2023 - 04.2024
CLINICAL RECEPTIONIST
Cadoo Medical
09.2023 - 11.2023
REFUNDS ACCOUNTS REPRESENTATIVE
New Jersey Urology
11.2021 - 10.2022
INSURANCE CUSTOMER SERVICE REPRESENTATIVE
Sierra Health Group
06.2021 - 08.2021
HOUSEKEEPING
Job Haines Home
06.2019 - 06.2021
RETAIL SALES ASSOCIATE
Kohl's Department Store
11.2018 - 05.2019
HIGH SCHOOL DIPLOMA -
Barringer High School