Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalynn Hayes

Plainfield

Summary

Self-motivated Manager with a strong background in office administration and customer service. Experienced in managing projects, optimizing processes, and improving service delivery initiatives. A reliable professional with a commitment to quality operational activities, skilled in building effective communication with management teams and enhancing team performance.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Delivery Manager

The Home Depot Inc
Watchung
04.2022 - Current
  • Managed delivery schedules to ensure timely product availability for customers.
  • Collaborated with logistics teams to optimize transportation routes and reduce delays.
  • Oversaw inventory management processes to maintain stock accuracy and availability.

Shift Manager

Wingstop
Watchung
09.2020 - 06.2022
  • Trained new staff on customer service protocols effectively.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Evaluated store performance and incorporated feedback to implement improvement plans.

Shift Manager

Jersey Mike's Subs
Warren
09.2017 - 11.2020
  • Managed daily operations and maintained high service standards.
  • Trained new staff on food safety and customer service protocols effectively.
  • Handled customer complaints with professionalism and provided timely resolutions.

Education

Associate of Science -

Union County College
Cranford, NJ
06.2025 - 05.2026

Associate of Applied Science - Licensed Practical Nursing

Union County College
Cranford, NJ
08.2025 - 05.2026

Certified Medical Assistant - Medical Assistant Training

American Institute
Edison, NJ
09.2020 - 05.2022

Skills

  • Office administration
  • Data entry
  • Appointment scheduling
  • Communication
  • Problem solving
  • Customer service
  • Medical terminology
  • Multitasking
  • Team building
  • Strong technology skills
  • Timeline

    Associate of Applied Science - Licensed Practical Nursing

    Union County College
    08.2025 - 05.2026

    Associate of Science -

    Union County College
    06.2025 - 05.2026

    Delivery Manager

    The Home Depot Inc
    04.2022 - Current

    Shift Manager

    Wingstop
    09.2020 - 06.2022

    Certified Medical Assistant - Medical Assistant Training

    American Institute
    09.2020 - 05.2022

    Shift Manager

    Jersey Mike's Subs
    09.2017 - 11.2020
    Jalynn Hayes