Jalynn Jones
Willingboro,NJ
Summary
Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness and happiness.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Bancroft
Cherry Hill, New Jersey
07.2024 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Maintained clean and well-organized environment for client happiness and safety.
- Tracked and reported clients' progress based on observations and conversations.
- Accompanied or transported clients to appointments, errands and social activities.
Direct Support Professional
Sevita network
Mount Laurel, PA
06.2021 - 08.2024
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Provided guidance and support to ensure safety of individuals served.
- Accompanied or transported clients to appointments, errands and social activities.
- Documented current patient information to update vital signs, behaviors, and eating habits.
- Maintained clean and well-organized environment for client happiness and safety.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Collaborated with other staff members to develop individualized service plans for each participant.
Lyft Driver
Lyft
Mount Laurel, NJ
10.2022 - 11.2023
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Delivered food orders to customers in a timely manner.
- Loaded and unloaded delivery vehicles with food items.
Jr. Loan Officer
Financial Freedom Mortgage
Mount Laurel, New Jersey
09.2020 - 07.2022
- Assisted customers with completing loan application forms, gathering necessary documents and answering questions about the process.
- Processed loan requests by verifying accuracy of data entered into system; ordering appraisals and title reports; preparing closing packages; obtaining signatures.
- Maintained customer files according to established procedures; updated records regularly.
- Followed up with customers regarding outstanding documentation needed for processing loans in a timely manner.
Education
Some College (No Degree) - Liberal Arts And Sciences
Rowan College At Burlington County
Mount Holly, NJSkills
- Client documentation
- Transportation
- ADL support
- Behavior redirection
- First-aid and CPR
- Health and safety requirements
- Charting and documentation
- Client safety and first aid
Timeline
Direct Support Professional
Bancroft
07.2024 - Current
Lyft Driver
Lyft
10.2022 - 11.2023
Direct Support Professional
Sevita network
06.2021 - 08.2024
Jr. Loan Officer
Financial Freedom Mortgage
09.2020 - 07.2022
Some College (No Degree) - Liberal Arts And Sciences
Rowan College At Burlington County