Jalynn Moyer
Thornville,Ohio
Summary
Throughout my experience, I have shown a great ability to communicate with others well and in a respectful manner. I have acquired skills of memorization, conflict resolution, leadership, customer service and positive attitude as well. I maintain food and alcohol service safety standards as well as good time management.
Overview
9
9
years of professional experience
Work History
Bartender
TopGolf
08.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
17 River Grille
02.2021 - 08.2022
- Increased the amount of regular customers by building rapport with new customers and providing the highest quality of service in a fast paced environment
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Upheld strict regulations for safe alcohol service and food safety.
Sales Associate
Ohio State Waterproofing
03.2021 - 03.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about sizing, accessories, and merchandise care.
Hostess/Server Shift Leader
Shade On 30
09.2014 - 01.2018
- Shade on 30th, Heath —, Upheld high sanitation and safety standards while delivering and serving food.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
Sheridan High School
Bachelors - Psychology
Kent State University, College of Arts and Sciences
Skills
- Complex Problem-Solving
- Organizational Abilities
- Time Management
- Leadership
- Relationship building
- Customer Service
- Outstanding Interpersonal skills
- Product Knowledge
Timeline
Bartender
TopGolf
08.2022 - Current
Sales Associate
Ohio State Waterproofing
03.2021 - 03.2022
Bartender
17 River Grille
02.2021 - 08.2022
Hostess/Server Shift Leader
Shade On 30
09.2014 - 01.2018
High School Diploma -
Sheridan High School
Bachelors - Psychology
Kent State University, College of Arts and Sciences
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