Jalysa Stillwell
Westland,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
9
9
years of professional experience
Work History
Babysitter
Family
01.2015 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Assisted children with homework assignments and special projects across different subjects.
Fast Food Manager
McDonald's
05.2021 - 07.2022
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reconciled cash and credit card transactions to maintain accurate records.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Conducted employee performance evaluations, providing constructive feedback to encourage professional growth and development.
Education
High School Diploma -
East English Village Preparatory Academy
Detroit, MI06.2020
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Dependability
- Flexible scheduling
- Child Supervision
- Toddler care experience
- Housekeeping
- School-age children experience
- Health and Safety Regulations
- Operations Management
- Food Preparation
- Food Safety Compliance
- Complaint resolution
- Customer Engagement
- Customer loyalty
- Store maintenance
- Staff Training and Development
- Recruitment and hiring
- Shift Management
- Team Management
- Adaptable
Timeline
Fast Food Manager
McDonald's
05.2021 - 07.2022
Babysitter
Family
01.2015 - Current
High School Diploma -
East English Village Preparatory Academy