Jalyssa Graves
Fuhu
North Las Vegas,NV
2
Certifications
3
years of professional experience
Service-oriented Guest Associate known for high productivity and efficient task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel in communication, empathy, and adaptability, ensuring guests always feel valued and supported.
Work History
Line cook/Prep/Cashier
2 Years 1 Month- Prepared ingredients following Chipotle's food safety and quality standards to ensure meal safety and quality.
- Prepared dishes in fast-paced environment alongside teammates, contributing to high customer satisfaction.
- Collaborated with team members to maintain fast-paced service during peak hours.
Transcription Assistant
1 Year 2 Months- Helped with organizing and filing patient information
- Scan files and ultrasound pictures
- Developed and maintained a database of transcription information and resources
Fulfillment Associate
2 Months- Utilized barcode scanning technology to ensure accuracy and minimize errors when picking orders
- Collaborated with cross-functional teams to ensure orders were shipped on time and within budget
- Collaborated with team members to efficiently load trucks with merchandise.
- Lifted boxes that would weigh up to 50 pounds
Guest Associate
9 Months- Assisted guests with reservations and inquiries to ensure smooth operations.
- Collaborated with team members to deliver seamless event support for guests.
- Responded promptly to customer complaints or requests for assistance.
Medical Assistant
3 Months- Administered patient intake procedures, ensuring accurate information collection and verification.
- Educated patients on laboratory procedures, enhancing understanding and cooperation during visits.
- Managed medical records efficiently, ensuring confidentiality and adherence to HIPAA regulations.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Restaurant Hostess
5 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservations effectively, optimizing seating arrangements for efficient service.
- Handled guest inquiries and complaints professionally, promoting customer satisfaction and loyalty.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma
- Graduated with High Honors
- Was awarded Millennium Scholarship
National Certified Phlebotomy Technician - Phlebotomy
- Professional Development: Phlebeotmist/EKG tech
Skills
Customer Service
Adaptability
Communication Skills
Critical thinking and problem solving
Reservation systems
Direct patient care
Certification
CPR
Timeline
Medical Assistant
ARCpoint Labs
05.2026 - CurrentRead More
Restaurant Hostess
Fuhu
03.2026 - CurrentRead More
Guest Associate
Top Golf
05.2025 - 02.2026Read More
Fulfillment Associate
Amazon
11.2024 - 01.2025Read More
Transcription Assistant
Sunrise Hospital and North Las Vegas Medical Center
08.2024 - 10.2025Read More
Line cook/Prep/Cashier
Chipotle Mexican Grill
04.2023 - 05.2025Read More
Legacy High School
High School Diploma
Read More
Las Vegas College
National Certified Phlebotomy Technician from Phlebotomy
Read More