Jalyssa Heard
Summary
Motivated and compassionate newly licensed vocational nurse with over 10 years of hands-on experience in patient care roles, including CNA and Medical Assistant positions. Proven ability to support interdisciplinary healthcare teams in fast-paced environments. Committed to delivering high-quality, empathetic care with strong foundational knowledge in clinical procedures, infection control, and electronic health records.
Professional healthcare provider with strong expertise in patient care and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician / CNA
Clearsky Health Rehabilitation Hospital
09.2023 - Current
- - Deliver direct patient care including hygiene assistance, vital signs monitoring, and ambulation.
- - Collaborate with interdisciplinary teams to ensure comprehensive rehabilitation support.
- - Maintain EMR documentation and uphold infection prevention standards.
Medical Assistant
Kids First Pediatrics
02.2023 - Current
- - Room patients, record vitals, schedule appointments, and manage immunizations.
- - Support clinicians during exams and procedures; perform EKGs, lab tests, and screenings.
Medical Assistant
Cotton O Neil Urgent Care
12.2022 - 12.2023
- Administered immunizations and conducted health screenings for pediatric patients.
- Assisted healthcare providers during examinations and procedures to ensure patient comfort and safety.
- Educated families on treatment plans and preventive care to promote healthy lifestyles in children.
- Maintained accurate medical records and documentation in compliance with HIPAA regulations.
- Trained new staff on clinical procedures, office protocols, and best practices for patient care.
Medical Assistant
Cotton O Neil Family Practice
10.2020 - 12.2022
- - Provided clinical and administrative support in family and express care settings.
- - Performed COVID-19, strep, RSV testing, wound care, vaccinations, and Epic charting.
CNA / Restorative Aide
Stoneybrook Retirement Community
07.2018 - 08.2020
- - Assisted residents with ADLs and restorative therapy under nursing supervision.
- - Promoted patient independence and maintained care documentation.
Certified Nursing Assistant
Private Home Health
12.2014 - 01.2016
- - Delivered one-on-one care for patients, including vital signs, hygiene, and meal assistance.
Education
CNA -
Kansas College of Nursing
Manhattan, KS01-2014
High School Diploma -
Manhattan High School
Manhattan, KS05-2014
LVN -
North Central Texas College
Bowie, Tx08-2025
Skills
- Patient Care & Safety
- Vital Signs & Monitoring
- EHR & EPIC Documentation
- Immunizations & Phlebotomy
- Infection Control Protocols
- Specimen Collection
- Clinical Procedures
- Team Collaboration
- Pediatric & Adult Care
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
Certification
CPR Certified | CNA (Active) | BLS Certified
Timeline
Patient Care Technician / CNA
Clearsky Health Rehabilitation Hospital
09.2023 - Current
Medical Assistant
Kids First Pediatrics
02.2023 - Current
Medical Assistant
Cotton O Neil Urgent Care
12.2022 - 12.2023
Medical Assistant
Cotton O Neil Family Practice
10.2020 - 12.2022
CNA / Restorative Aide
Stoneybrook Retirement Community
07.2018 - 08.2020
Certified Nursing Assistant
Private Home Health
12.2014 - 01.2016
CNA -
Kansas College of Nursing
High School Diploma -
Manhattan High School
LVN -
North Central Texas College
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