JAM ARREOLA
Waianae
Summary
Adaptable professional with over 5 years of experience in customer service and cash handling. Demonstrated ability to ensure accurate transactions and maintain organized workspaces. Strong attention to detail and effective communication skills contribute to high customer satisfaction. Proven multitasker with a commitment to cleanliness and organization in fast-paced retail environments.
Overview
20
20
years of professional experience
Work History
SERVICE DELI CLERK
Sack N Save
Nanakuli
02.2023 - Current
- Deliver fast, friendly service, enhancing customer satisfaction and store reputation.
- Efficiently prepare and serve food, supporting special orders and promotions.
- Maintain cleanliness and organization, ensuring a safe and welcoming environment.
- Manage inventory by marking down items and removing expired products.
- Proactively stock supplies and prepare ingredients during slow periods.
- Assist customers with deli selections, maintain product freshness, and ensure a clean work area, fostering a positive shopping experience.
- Deliver exceptional customer service by quickly addressing inquiries and providing knowledgeable recommendations on deli products.
- Implement creative merchandising strategies to attract customers and increase deli section visibility.
- Maintain Cleanliness of the Deli Department.
Bakery Helper
Sack N Save
Nanakuli
04.2024 - Current
- Opening and Closing Procedures for the Bakery Department.
- Baking a variety of different donuts, such as chocolate-dipped, maple, sugar coated, half-strawberry, or custard and glaze donuts.
- Preparing and baking breads and pastries, mochi, different types of cookies, and muffins.
- Decorating cupcakes and basic cakes. Writing on cakes.
- Getting frozen pastries, breads, thawed, and ready for the opener shift.
- Getting Delivery Unpacked and Refill Bakery Department.
- Package Donuts, Breads, Cakes, Cookies, Muffins in Boxes and Bags.
- Maintain Cleanliness of the Bakery Department.
SERVER
Times Super Market
Aiea
04.2022 - 01.2023
- Served customers efficiently fulfilling requests and answering inquiries.
- Managed phone orders ensuring accurate communication with kitchen staff.
- Maintained food safety by checking temperature and removing expired items.
- Took Food Orders of Customers alert Cook and Refill Food Counter if needed.
- Pack-ready to eat food in containers and are put out to be sold.
- Prepared sandwiches from scratch such as tuna and egg sandwiches and the preparation of Japanese side dishes and bentos.
- Stocking all food containers napkins utensils and condiments.
- Assisted customers in locating products improving their shopping experience.
- Delivered exceptional customer service as a deli server at Times Supermarket enhancing customer satisfaction and fostering a welcoming environment.
- Worked effectively with team members to ensure smooth deli operations contributing to a positive work atmosphere and efficient service delivery.
- Maintain Cleanliness of the Deli.
POKE CLERK
Tamura Market
Wahiawa
01.2009 - 12.2010
- Provided exceptional customer service and teamwork as a Poke Clerk at Tamura Market enhancing customer satisfaction and fostering a positive work environment.
- Cashier and Server.
- Preparing, slicing, weighing and pricing Hawaiian poke.
- Slicing octopus pipi kaula and dried aku.
- Answering phones and taking order, cleaning the soda machine.
- Stocking containers and washing dishes.
- Maintain the cleanliness of the store.
CASHIER
BaskinRobbins
Wahiawa
01.2009 - 09.2009
- Welcomed customers and explained menu options, enhancing customer satisfaction.
- Efficiently processed transactions maintaining accurate cash handling.
- Took Order and Serve Ice Creams, Sundaes and Shakes.
- Make Waffle Cones and Write on Ice Cream Cakes.
- Monitored and replenished ice cream stock ensuring product availability.
- Created diverse ice cream treats boosting customer engagement.
- Maintained cleanliness of parlor ensuring a pleasant environment.
SALES ASSOCIATES
Jeans Warehouse
Pear City
02.2006 - 12.2006
- Assisted customers with product selection, enhancing sales and customer satisfaction.
- Managed cash transactions efficiently, ensuring accuracy and customer trust.
- Organized merchandise displays contributing to a visually appealing sales floor.
- Facilitated smooth changing room operations improving customer experience.
- Enhanced customer satisfaction by identifying needs resolving issues promptly and maintaining a positive shopping atmosphere.
- Maintain cleanliness of the Store.
Education
Pearl City -
Leeward Community College
Pearl City12.2007
Skills
Ability to Work Under Pressure Ability to work in a team Ability to Multitask Fast Learner Customer Service Team leadership Communication Skills Critical thinking and problem solving
Timeline
Bakery Helper
Sack N Save
04.2024 - Current
SERVICE DELI CLERK
Sack N Save
02.2023 - Current
SERVER
Times Super Market
04.2022 - 01.2023
POKE CLERK
Tamura Market
01.2009 - 12.2010
CASHIER
BaskinRobbins
01.2009 - 09.2009
SALES ASSOCIATES
Jeans Warehouse
02.2006 - 12.2006
Pearl City -
Leeward Community College