Jama Hughes
Richmond,KY
Summary
Medical assistant with 17 years of experience in diverse healthcare settings, including allergy and immunology, OB/GYN, and behavioral health. Expertise in patient intake, EMR documentation, medication administration, and care coordination. Proven track record of delivering compassionate patient care while ensuring clinical accuracy and effective collaboration with healthcare teams.
Overview
2027
2027
years of professional experience
Work History
Clinical Supervisor
Bluegrass Allergy Care
Lexington, KY
2021 - Current
- Provided direct supervision and training for clinical staff, fostering professional development.
- Supervised clinical staff in allergy care procedures, ensuring adherence to protocols and regulations.
- Managed clinical training program for new staff, facilitating effective onboarding and ongoing education.
- Developed and revised policies and procedures, ensuring compliance with updated clinical protocols.
- Coordinated patient schedules and managed appointment logistics, improving access to allergy care.
- Oversaw inventory management for allergy testing supplies and medications.
- Conducted interviews and made recommendations for new hires to strengthen team capabilities.
Medical Assistant
Lexington OBGYN
Lexington, KY
2020 - 2021
- Facilitated patient examinations and medical procedures by assisting physicians, enhancing patient care experience.
- Administered injections, medications, and treatments as directed by physicians, contributing to patient recovery and adherence to care plans.
- Collected and documented patient histories and vital signs, ensuring accurate records for effective treatment planning.
- Educated patients on treatment plans and medication instructions.
- Prepared examination rooms and ensured proper medical supplies availability.
- Collected samples to ensure accurate diagnostic results. from patients for laboratory testing purposes.
Office Manager
Oliver Winston Behavioral Health Care Center
Lexington, KY
2018 - 2020
- Oversaw daily office operations and maintained a smooth workflow.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Managed scheduling for staff and coordinated patient appointments.
- Supervised staff members, organized schedules and delegated tasks.
- Managed office inventory and placed new supply orders.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Office Manager
United Behavioral Health Associates
Lexington, KY
2015 - 2018
- Oversaw daily office operations and maintained a smooth workflow.
- Supervised staff members, organized schedules and delegated tasks.
- Managed scheduling for staff and coordinated patient appointments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
Education
BLS / CPR -
American Red Cross
Lexington, KY01-2026
NHA - CCMA -
Kentucky School of Phlebotomy
Louisville, KY01-2019
CNA - Certification Number: 50153777
KY Board of Nursing
Kentucky01-2009
Skills
- Clinical supervision
- Training and development
- Staff management
- EMR and EHR management
- HIPAA compliance
- Medical procedures
- Allergy testing procedures
- Crisis intervention
- Crisis intervention training
- Substance abuse treatment
- Behavioral health
- Quality assurance protocols
- Office administration
- Inventory management
Timeline
Clinical Supervisor
Bluegrass Allergy Care
2021 - Current
Medical Assistant
Lexington OBGYN
2020 - 2021
Office Manager
Oliver Winston Behavioral Health Care Center
2018 - 2020
Office Manager
United Behavioral Health Associates
2015 - 2018
BLS / CPR -
American Red Cross
NHA - CCMA -
Kentucky School of Phlebotomy
CNA - Certification Number: 50153777
KY Board of Nursing