Jamaal Boone
East Haven,CT
Summary
An energetic team leader, with strong focus on team collaboration and achieving results. Skilled in waste management, sanitation protocols, and environmental compliance. Reliable and adaptable to changing needs, ensuring high standards in facility cleanliness and safety. Known for effective leadership, problem-solving, and fostering positive work environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Environmental Service Associate
Yale University
11.2017 - Current
- To provide a sanitary and safe environment along with creating a great impression as a representative of the Yale New Haven family
- By performing a variety of duties to ensure that our customer is satisfied at all times by providing excellent customer service
Environmental Services Associate
Yale New Haven Hospital
11.2002 - 11.2017
- Collaborated with interdisciplinary teams to ensure efficient completion of tasks and optimal patient care outcomes.
- Supported infection prevention efforts through regular laundering of linens, towels, hospital gowns, and other related items.
- Promoted a culture of safety by strictly following safety guidelines when handling chemicals or operating equipment.
- Contributed to a positive workplace culture by maintaining professional behavior, respecting diversity, and collaborating effectively with team members.
Competitive Operator
SBC/SNET
08.2002 - 03.2004
- Providing 4-1-1 directory assistance and customer service in a call center setting to various customers throughout the country as well as in Canada and Puerto Rico
- Also performing an array of services from driving directions to dinner reservations and movie listings
Service Technician
Terminix International
01.2001 - 06.2001
- To help prevent the infestation of pest in residential and commercial environments
- While being informative, professional and paying attention to detail maintain a safe environment
Assistant General Service Assistant
Yale University Dinning Services
10.2000 - 02.2001
- To maintain a clean and safe work environment
- Other responsibilities included setting up of dining hall and providing materials needed for various functions related to preparation of daily meals and formal alumni dinners
- Also reported directly to the Head GSA and was responsible for knowing the daily meal & floor plans relative to various themes
Skills
- Team leadership and coaching
- Outstanding communication skills
- Janitorial process improvement
- Maintenance Coordination
Accomplishments
- Integral contributor in assisting and backing up the EVS leadership team.
- Successful graduate of the School at Work Program.
- Recipient of numerous Service Excellence awards including almost 100 dollars in 2 dollar bills.
- Received outstanding performance evaluations about my excellent customer service skills.
Extracurricular Activities
I am the head of the artist marketing and development department for an entertainment company Klockwerk Entertainment LLC. In addition to helping an artist develop their talent I also provide them with the tool necessary to be successful in all aspects of life through mentoring and counseling instilling the important values of team work and community service. Along Klockwerk Entertainment I also was a major contributor in the market and sales of a children book titled Simon Says in which the proceeds were donated to United Head Start foundation.
References
References available upon request.
Certification
- Mortgage Loan Originator Certification - NMLS #1593985
Timeline
Environmental Service Associate
Yale University
11.2017 - Current
Environmental Services Associate
Yale New Haven Hospital
11.2002 - 11.2017
Competitive Operator
SBC/SNET
08.2002 - 03.2004
Service Technician
Terminix International
01.2001 - 06.2001
Assistant General Service Assistant
Yale University Dinning Services
10.2000 - 02.2001