Terri Larson
Augusta,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
Work History
Environmental Service Associate
HSHS St. Joseph's Hospital
Chippewa Falls, WI
07.2014 - Current
- Increased patient satisfaction by providing prompt and courteous service while addressing their environmental needs.
- Maintained a safe environment for patients, staff, and visitors with diligent attention to detail and proper use of chemicals and equipment.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Completed detailed floor cleaning with vacuum, shampooer and scrubbers.
- Streamlined waste disposal processes by segregating, collecting, and transporting waste materials according to established guideline.
- Monitored level of supplies in stock.
- Contributed to a positive workplace culture by maintaining professional behavior, respecting diversity, and collaborating effectively with team members.
- Continuously improved personal skills and knowledge in environmental services practices through training sessions, workshops, and other learning opportunities.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Documented and reported necessary facility and building repairs observed.
- Removed hazardous and medical waste to minimize risks to patients and medical personnel.
- Trained new employees on departmental procedures and technique.
Dietary Aide
Augusta Health And Rehabilitation
Augusta, WI
08.2002 - 05.2013
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Provided exceptional customer service to patients and their families, addressing concerns or questions of dietary guidelines and restrictions.
- Participated in ongoing training programs to stay current on best practices in nutrition support services and foodservice operations.
- Coordinated with other kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
Associate of Applied Science - Foundations of Teacher Education
Chippewa Valley Technical College
Eau Claire, WI05.2028
High School Diploma -
Augusta High School
Augusta, WI05.2003
Skills
Dependable
High attention to detail
Team Player
Willingness to learn
References
Jodi Danielson, cell: 715-271-7743, email: mjdanielson94@gmail.com
Bethany Roberts: cell: 715-226-1960, email: bethanybystol@gmail.com
Kandy Ebert: cell: 1-507-676-3527, email: kandy.ebert@crothall.com
Timeline
Environmental Service Associate
HSHS St. Joseph's Hospital
07.2014 - Current
Dietary Aide
Augusta Health And Rehabilitation
08.2002 - 05.2013
Associate of Applied Science - Foundations of Teacher Education
Chippewa Valley Technical College
High School Diploma -
Augusta High School