Jamaal Hicks
Baltimore,MD
Summary
Versatile and dedicated professional with extensive experience in housekeeping and maintenance, notably at Orioles Stadium. Excelled in teamwork and customer service, significantly enhancing facility cleanliness and client satisfaction. Skilled in bathroom cleaning and preventive maintenance, achieving top-notch environments and operational efficiency. Proven track record of improving workplace safety and maintaining long-term client relationships through reliability and excellent communication.
Overview
7
7
years of professional experience
Work History
Housekeeper
Orioles Stadium
01.1999 - 01.2001
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
House Cleaner
Raven Stadium
01.1996 - 01.1997
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Assisted with organizing closets, cabinets and drawers to declutter homes and maximize client's storage space.
- Retained long-term clients through dedicated commitment to delivering top-notch housecleaning services.
- Maintained a loyal clientele through excellent communication, punctuality, and reliability.
- Assisted elderly or disabled individuals with daily housekeeping tasks, improving their quality of life at home.
- Reduced allergens in clients'' homes by implementing specialized deep-cleaning techniques for carpets and upholstery.
Folklift Driver
Wearhiens
01.1996 - 01.1997
- Loaded and unloaded trucks with precision, minimizing damage to products during transport.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Safely transported valuable goods while adhering to safety protocols and procedures.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Handled multiple tasks simultaneously to maximize work efficiency.
- Located proper slots on storage racks and set pallets in place with forklift.
- Participated in routine safety training sessions to stay current on best practices within the industry.
Maintenance Technician
H.A.B.C
01.1994 - 01.1995
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
Education
GED -
Southern High School
Baltimore, MD01-1997
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Vacuuming
- Cleaning bathrooms
- Hospitality background
- Folding clean laundry
- Window cleaning
- Restroom detailing
- Laundry management
- Carpet cleaning
Timeline
Housekeeper
Orioles Stadium
01.1999 - 01.2001
House Cleaner
Raven Stadium
01.1996 - 01.1997
Folklift Driver
Wearhiens
01.1996 - 01.1997
Maintenance Technician
H.A.B.C
01.1994 - 01.1995
GED -
Southern High School
most impressive skill is that i listen & learn very quickly. Also I am very team orientated.
I am a fourty year old man that have experience in many fields of work:
-maintence
-housekeeping
-dishwashing
-warehouse
-handyman
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