Jamaal Moore
Chatsworth
Summary
Experienced warehouse professional with a strong focus on safety and team collaboration. Skilled in inventory management and customer service, consistently driving improvements in workflow and training new operators to uphold safety standards.
Overview
10
10
years of professional experience
Work History
Lift Truck Operator 3
Mohawk Carpet
11.2019 - 03.2026
- Operated lift trucks to transport materials efficiently within warehouse environment.
- Conducted routine inspections to ensure equipment safety and compliance with regulations.
- Collaborated with team members to streamline loading and unloading processes, enhancing workflow.
- Maintained accurate inventory records using warehouse management systems for tracking shipments.
- Assisted in training new operators on safety procedures and equipment handling protocols.
- Mentored junior operators, promoting adherence to safety standards and operational efficiency.
- Reduced product damages by carefully maneuvering lift trucks in tight spaces and congested areas.
- Assisted in inventory management, conducting regular stock checks using the lift truck to access high shelves.
Department Manager 3
McDonald's
03.2017 - 11.2019
- Supervised daily operations to ensure compliance with company standards and policies.
- Trained and mentored team members to enhance performance and service quality.
- Implemented cost control measures to optimize inventory management and reduce waste.
- Developed staff schedules to maintain optimal staffing levels during peak hours.
- Conducted performance evaluations to identify training needs and improve employee engagement.
- Monitored customer feedback to drive improvements in service delivery and satisfaction.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Led a team of professionals to consistently achieve or exceed performance targets.
Store Manager
McDonald's
12.2015 - 03.2017
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff on customer service standards and operational excellence.
- Enhanced team performance through effective scheduling and task delegation.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Analyzed sales data to identify trends, improving product placement strategies.
- Led initiatives for maintaining high cleanliness and safety standards within the store environment.
- Collaborated with upper management to set strategic goals aligning with corporate objectives.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Education
High School Diploma -
Kendrick High School
Columbus, GASkills
- Warehouse safety
- Loading and unloading
- Workplace cleanliness
- Order picking
- Shipping and receiving
Timeline
Lift Truck Operator 3
Mohawk Carpet
11.2019 - 03.2026
Department Manager 3
McDonald's
03.2017 - 11.2019
Store Manager
McDonald's
12.2015 - 03.2017
High School Diploma -
Kendrick High School