Jamaal Spence
Warehouse Worker
Phoenix,AZ
Summary
Detail-oriented warehouse worker skilled in safety protocols, time management, and team collaboration. Proven track record in optimizing workflow and training new hires to enhance operational efficiency. Dedicated warehouse professional with a strong focus on safety and teamwork. Expertise in problem-solving and clear communication has consistently driven timely order dispatch and improved workflow processes.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
WorkForce
W. Lower Buckeye Rd Suite #102
02.2025 - Current
- Maintained cleanliness and safety protocols, contributing to a secure work environment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Collaborated with team members to optimize workflow and improve efficiency.
- Trained new hires on best practices for warehouse operations and safety procedures.
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Consistently lifted materials weighing as much as 50-100 pounds.
Event Coordinator
AZ Paradise Events
Tempe, AZ
12.2023 - 01.2025
- Scheduled events, safely load and unload equipment.
- Set-up photo booths, backdrops, props, VIP ropes, enclosures, printers and other event rentals, etc.
- Monitor photo booth operation throughout event.
- Troubleshoot minor technical issues, keep prop area clean and organized. As well as refill printer paper and supplies when needed.
- Test equipment before guests arrived, break down and pack equipment after events.
- Greet guests professionally, assist guests with the use of the photo booth and event rentals.
- Encouraged guest interactions and participation and maintain a fun, positive and energetic atmosphere.
- Ensure guest follow safety guidelines around equipment.
- Capture behind the- scenes content for social media when requested.
Cashier/Server Assistant
McDonalds Resturant
Phoenix, AZ
06.2023 - 11.2023
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Assisted in training new cashiers on operational procedures and cash handling.
- Maintained cleanliness and organization of the front counter area during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Houseman
Hampton Inn Suites
Chattanooga, TN
03.2021 - 05.2023
- Maintained cleanliness and organization of public areas, enhancing guest satisfaction and comfort.
- Handled requests for extra linens, toiletries and other supplies.
- Sorted, laundered and put away various laundry items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Collaborated with front desk staff to coordinate room readiness, optimizing guest check-in experiences.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
Education
High School Diploma -
Graduate Solutions
1555 N Fiesta BLVD Gilbert, AZSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Clear communication
- Attention to detail
- Problem-solving
- Sorting and labeling
- Material handling
- Warehouse operations
- Team collaboration
- Basic mathematics
- Order preparation
- Inventory tracking
- Safety training
- Health and safety regulations
- Time management
- Multitasking and organization
- Verbal and written communication
- Barcode scanning
- Labeling and sorting
- Basic computer proficiency
- Willing to learn
- Decision-making
- Warehouse environment safety
- Critical thinking
- Unpacking merchandise
Accomplishments
2 Raises in the first year of work
Timeline
Warehouse Worker
WorkForce
02.2025 - Current
Event Coordinator
AZ Paradise Events
12.2023 - 01.2025
Cashier/Server Assistant
McDonalds Resturant
06.2023 - 11.2023
Houseman
Hampton Inn Suites
03.2021 - 05.2023
High School Diploma -
Graduate Solutions