Jamaar Cavalier
Marrero,LA
Summary
Dynamic and results-driven professional with a strong background in customer service at Creole Bleu Cafe and as an Army Medic. Proven ability to enhance patient care and customer satisfaction through excellent communication and attention to detail. Fast learner adept at multitasking in high-pressure environments, committed to maintaining confidentiality and fostering positive relationships.
Efficient In the medical assistance with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Creole Bleu Cafe
06.2025 - Current
- Handled customer inquiries and resolved issues promptly
- Maintained records and scheduled appointments
- Developed excellent communication and multitasking skills
- Assisted in training new staff on customer interaction protocols and cafe operations.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Army Medic
United States Army
08.2018 - 05.2025
- Self-motivated, with a strong sense of personal responsibility.
- Thrived in high-pressure environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Facilitated supportive environment for patients and their families, offering emotional support and health education.
Education
High School Diploma - Biology, Health Sciences, Anatomy
L. W. Higgins High school
Marrero, La05.2018
Skills
- Excellent communication and interpersonal abilities
- Strong attention to detail and organization
- Ability to maintain confidentiality (HIPAA awareness)
- Familiar with basic computer applications (MS Word, Excel, email)
- Fast learner with a positive, professional attitude
- Able to take vital signs (willing to be trained)
- Comfortable with multitasking in fast-paced environments
Additional Information
- Fluent in [Language], basic knowledge of medical terminology
- Willing to undergo training and obtain certification if required
Timeline
Customer Service Representative
Creole Bleu Cafe
06.2025 - Current
Army Medic
United States Army
08.2018 - 05.2025
High School Diploma - Biology, Health Sciences, Anatomy
L. W. Higgins High school
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