Jamaica Alexander
Macon,GA
Summary
Accomplished Director at Birch Bowdre, adept in strategic planning and people management. Elevated team performance and morale by fostering a culture of continuous improvement and collaboration. Achieved higher retention rates through effective mentorship and operations management, demonstrating a commitment to professional growth and organizational success. Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Director
Birch Bowdre
10.2010 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Group Home Manager
Arc Macon Ga
01.2005 - 09.2010
- Ensured proper medication administration for all residents through close coordination with healthcare providers and careful record-keeping practices.
- Developed trusting relationships with each resident through empathy-based interactions focusing on trust-building techniques.
- Mentored new staff members, providing support and guidance in order to foster professional growth and development within their roles.
- Maintained compliance with state regulations, completing detailed documentation for licensing requirements and audits.
- Organized entertaining recreational activities for home while staying within $250 budget.
Education
Associate of Science - Business Technology
Central Georgia Technical College
Macon, GA05.2024
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
- Strategies and goals
- Team Management
Certification
CPR Instructor
Administrative Support Assistant
Microsoft Word Application Professional
Direct Support Professional
Timeline
Director
Birch Bowdre
10.2010 - Current
Group Home Manager
Arc Macon Ga
01.2005 - 09.2010
Associate of Science - Business Technology
Central Georgia Technical College