Jamaica Jones
Bay Minette,AL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
2026
2026
years of professional experience
Work History
Senior Provider Contracting Representative
UnitedHealthcare
02.2022 - Current
- Initiates and negotiates and executes new provider contracts
- Problem solves complex provider issues
- Review cost and network adequacy
- Leading provider education with a focus on Medicare and Medicaid
reimbursement including Part D for medication adherence - Extensive knowledge of HIPPA guidelines
- Educates provider on reimbursement
- Daily use of CRM, Microsoft tools
- Cross functional collaboration with internal department and markets
- Data Analysis
- Payer Relations
Assistant Store Manager
Walgreen's Pharmacy
10.2018 - 06.2021
- Reviewed financials and team performance to meet store goals.
- Delegated responsibilities for optimal floor coverage.
- Resolved customer issues with professionalism and care.
- Managed weekly meetings to ensure alignment with store objectives.
- Monitored inventory, placed merchandise orders, and enforced policy compliance.
Assistant Store Manager in Training
Walgreen's Pharmacy
11.2017 - 10.2018
- Supported store operations while completing leadership training.
- Oversaw inventory control, employee support, and scheduling.
- Trained new employees on store procedures and customer service.
Shift Leader
Walgreen's Pharmacy
11.2015 - 11.2017
- Verified cash drawer accuracy during shift changes.
- Coordinated smooth shift transitions and assigned team roles.
- Ordered inventory and maintained supply levels.
Cashier/Shift Manager
Chevron
2011 - 12.2015
- Handled customer transactions with accuracy and speed.
- Resolved customer inquiries and ensured a clean, organized workspace.
- Implemented promotional strategies to increase sales and improve customer engagement.
Education
BBA - Human Resources Management
American InterContinental University
Schaumburg, IL09-2020
Bachelor of Arts - Business Administration And Management
American InterContinental University
Schaumburg, IL01-2019
Skills
- Contract negotiation
- Claims resolution
- Customer relationship management
- CRM utilization
- Training and development
- Team leadership
- Inventory management
- Expense reporting
- Strategic planning
- Retention strategies
Timeline
Senior Provider Contracting Representative
UnitedHealthcare
02.2022 - Current
Assistant Store Manager
Walgreen's Pharmacy
10.2018 - 06.2021
Assistant Store Manager in Training
Walgreen's Pharmacy
11.2017 - 10.2018
Shift Leader
Walgreen's Pharmacy
11.2015 - 11.2017
Cashier/Shift Manager
Chevron
2011 - 12.2015
BBA - Human Resources Management
American InterContinental University
Bachelor of Arts - Business Administration And Management
American InterContinental University
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