JAMAL BARCLIFT
Bay Shore,NY
Summary
Results-driven Assistant Manager skilled in streamlining operations and managing budgets to drive efficiency and growth. Successfully trained teams to uphold brand standards and optimize inventory accuracy, leading to improved operational outcomes. Engaged in strategic planning and execution to enhance customer experiences and support business objectives.
Overview
19
19
years of professional experience
Work History
Assistant Manager Operations,Inventory and visual merchandising
Petco
Huntington, NY
04.2023 - Current
- - Executed inventory management by training and coaching partners on shrink, cycle counts, receiving, and RTV/recall to enhance operational accuracy.
- - Facilitated merchandising execution by training and coaching partners on brand standards, pricing, planogram accuracy, door-to-floor, and ad sets to uphold brand integrity.
- - Developed pet care center operations partners in collaboration with sales team to improve service delivery and operational efficiency.
- - Used business acumen to analyze business trends, identify issues, and apply critical thinking to support improvement plans.
- - Supported omni-channel execution through training and coaching partners on BOPUS, ship-from-store, curbside, endless aisle, and guest experience.
- - Maintained proficiency in selling model and facilitated guest interactions.
- - Promoted safety procedures and maintained a clean, safe, healthy environment for store partners, guests, and animals while following veterinary protocol for sick animals.
- - Trained and developed partners on receiving, processing, stocking, WMR, and food rotation practices according to Petco standards.
- - Followed and applied company policies and procedures designed to minimize shrinkage.
- - Managed return-to-vendor and hazardous waste processes according to Petco policy.
- - Managed store opening and closing procedures to ensure proper security and operations. according to established policies and procedures.
- - Supported guest experience, pet care center execution, training, communication, company initiatives, legal compliance, policies, procedures, safety practices, and promotions as leader on duty.
- - Kept backroom and equipment organized and maintained according to operating standards of excellence.
Store manager
Rite Aid
New York, NY
07.2016 - 03.2023
- Supported store ordering, scheduling, and talent management.
- Handled truck unloads, bank deposits, POS transactions, customer service, and shrink control.
- Supported store operations and coordinated staff scheduling to ensure efficient workflow.
- Monitored supplies and placed replenishment orders.
- Supervised a crew of 5-15 on a regular basis.
- Trained and developed store employees, and enhancing team skills and performance.
- Completed performance reviews for staff.
- Resolved customer inquiries and complaints.
- Managed budget responsibilities.
- Analyzed sales metrics to pinpoint improvement opportunities and drive sales growth.
- Worked effectively in a demanding customer service environment.
- Managed store operations and daily cash deposits.
- Trained and mentored all staff.
Logistics Executive Team Leader
Target
Westbury, NY
07.2007 - 06.2016
- Led logistics team to ensure efficient product flow and inventory management.
- Coordinated with vendors to optimize supply chain operations and delivery schedules.
- Trained team members on safety protocols and operational best practices.
- Established key metrics to measure performance in logistics operations.
- Utilized logistics software to track shipments and manage inventory data efficiently.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
Education
Associate of Arts - Graphic design
Nassua Community College
Garden City, NY01-2010
Skills
- Inventory management
- Merchandising execution
- Omni channel strategy
- Budget management
- Store operations oversight
- Performance metrics
- KPI monitoring
- Process optimization
- Team training
- Training mentorship
- Experience enhancement
- Operations oversight
- Time management
- Schedule management
- Relationship management
- Problem solving
- Customer interaction
- Teamwork
- Employee engagement
- Promotional pricing
- Leadership training
- Asset management
- Recruitment strategy
- Effective communication
- KPI monitoring
Timeline
Assistant Manager Operations,Inventory and visual merchandising
Petco
04.2023 - Current
Store manager
Rite Aid
07.2016 - 03.2023
Logistics Executive Team Leader
Target
07.2007 - 06.2016
Associate of Arts - Graphic design
Nassua Community College