Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
37
37
years of professional experience
Work History
Manager, Assistant Manager, CreIw Leader and CEO
MSEXPRES, Stop And Save, Stake&Ale, Bennigan's And
04.1987 - 02.2024
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Assisted in organizing and overseeing assignments to drive operational excellence.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Identified and communicated customer needs to supply chain capacity and quality teams.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Maintained professional, organized, and safe environment for employees and patrons.
Developed and maintained relationships with customers and suppliers through account development.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Launched new products and services with thorough market research, leading to increased revenue growth.
Established team priorities, maintained schedules and monitored performance.
Education
Business Management And Marketing - Accounting
Texas College, Texas A&M And Louisiana Tech
Tyler, College Station And Ruston LA
07.2001
Skills
Schedule Management
Team Leadership
Sales management
Salesforce Management
Customer Relationship Management (CRM)
Brand Management
Emergency Response
Problem Resolution
Hiring and Training
Cost Control
Interpersonal Relations
Team Development
Business Planning
Contract Management
Human Resources Management
Performance Evaluations
Time Management
Scheduling and Coordinating
Professional and Courteous
Customer Relationship Management
Technical Proficiency
Workforce Management
Complex Problem-Solving
Performance reviewing
Staff Training
Shift Scheduling
Good Judgment
Goal Setting
Decision-Making
Sales Techniques
Customer Service
Marketing
Schedule Preparation
Timeline
Manager, Assistant Manager, CreIw Leader and CEO
MSEXPRES, Stop And Save, Stake&Ale, Bennigan's And
04.1987 - 02.2024
Business Management And Marketing - Accounting
Texas College, Texas A&M And Louisiana Tech
Similar Profiles
Zoe LandrumZoe Landrum
Supervisor at Stop N SaveSupervisor at Stop N Save