Jamal Brown
Orem,UT
Summary
Dynamic and results-driven professional with extensive experience in customer service and event coordination at BYUI. Proven ability to thrive under pressure while training volunteers and managing logistics. Skilled in communication and food service, consistently delivering exceptional guest experiences and maintaining high standards of quality.
Overview
5
5
years of professional experience
Work History
Campus Event Coordinator
BYUI
Rexburg, Idaho
04.2025 - Current
- Coordinated with student organizations to develop and execute activities, ensuring seamless logistics.
- Trained and supervised volunteers, enhancing event execution and promoting participant engagement.
- Delegated tasks to team members based on skills to optimize team performance ahead of each event.
- Maintained inventory of event supplies such as decorations, linens, signage.
Crew Member
Little Caesars Pizza
Rexburg, Idaho
04.2023 - 02.2025
- Prepared and cooked pizzas according to company recipes and quality standards.
- Maintained cleanliness and organization of workstations during busy shifts.
- Restocked inventory supplies to ensure efficient kitchen operations throughout the day.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Crew Member
Culver's Restaurant
Orem, Utah
08.2024 - 01.2025
- Delivered excellent customer service to foster a welcoming atmosphere for guests.
- Delivered food promptly to improve guest satisfaction. for positive guest experiences.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Coordinated with team members to efficiently manage high-volume customer demands.
Sales Associate/Cashier
Finish Line
Skokie, IL
06.2022 - 12.2023
- Interacted with customers to create a pleasant shopping experience, fostering positive relationships and encouraging repeat visits.
- Processed cash transactions accurately while providing friendly service to enhance customer engagement.
- As the register operator, I took payment from customers using a POS.
- Maintained back-up supply of popular shoes to ensure product availability and customer satisfaction.
Shelf Stocker
Fresh Market
Wilmette, IL
09.2021 - 01.2022
- Managed food inventory to maintain consistent product availability.
- Monitored shelf stock levels to prevent product shortages.
- Assisted customers to create a welcoming shopping experience.
- Executed tasks from management promptly.
Education
Bachelor of Social Work - Social Work
Brigham Young University
Rexburg, Idaho07-2027
Broadcast Journalism -
Western Illinois University
Macomb, IL12-2022
High School Graduate -
New Trier High School
Winnetka, IL01-2022
High School Diploma -
Lyons Township High School
La Grange, IL01-2022
Skills
- Event management
- Event logistics
- Customer service
- Guest services
- Crisis management
- Communication skills
- Receptive to feedback
Timeline
Campus Event Coordinator
BYUI
04.2025 - Current
Crew Member
Culver's Restaurant
08.2024 - 01.2025
Crew Member
Little Caesars Pizza
04.2023 - 02.2025
Sales Associate/Cashier
Finish Line
06.2022 - 12.2023
Shelf Stocker
Fresh Market
09.2021 - 01.2022
Bachelor of Social Work - Social Work
Brigham Young University
Broadcast Journalism -
Western Illinois University
High School Graduate -
New Trier High School
High School Diploma -
Lyons Township High School