Jamal Jean-Baptiste
Waterbury
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Uber Driver
Uber
Waterbury, CT
01.2022 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
Army Infantry
United States Army National Guard
Danbury, CT
09.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Absegami High School
Galloway, NJ05-2018
Skills
- Problem-solving
- Schedule management
- Excellent navigation
- Customer service
Languages
English
Native or Bilingual
French
Professional Working
Haitian Creole
Professional Working
Timeline
Uber Driver
Uber
01.2022 - Current
Army Infantry
United States Army National Guard
09.2019 - Current
High School Diploma -
Absegami High School