Jamal Jones
Philadelphia,PA
Summary
Risk Management professional with nearly 2 years of enterprise risk experience across insurance and automotive finance environments. Experienced in risk assessment, regulatory monitoring, control evaluation, and exposure mitigation within high-severity operational settings. Skilled in translating complex risk data into actionable insights for cross-functional stakeholders. Security+ (SY0-701) certified with foundational knowledge of cybersecurity governance frameworks including NIST CSF and risk management principles. Seeking to contribute to a Cybersecurity GRC or Technology Risk function in a non-technical capacity.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Large Loss & Complex Risk Specialist
Allstate
Philadelphia, PA
04.2025 - Current
- Conducted thorough evaluations of financial, operational, contractual, and regulatory risks associated with high-severity property and casualty exposures to uphold governance compliance.
- Utilize analytics platforms (ARMS, Xactimate, ClaimsX, ISO, Excel) to assess severity trends, emerging risk indicators, and portfolio exposure concentrations.
- Oversaw analysis of litigation trends and jurisdictional regulations to inform risk management strategies. Provided leadership with comprehensive insights on catastrophe impacts affecting loss exposure. Developed risk mitigation recommendations to enhance decision-making.
- Facilitated post-event risk reviews and integrated findings into comprehensive risk appetite discussions.
- Collaborate with underwriting, legal, SIU, and third-party vendors to evaluate exposure drivers and strengthen governance controls in high-value claims.
- Maintain audit-defensible documentation aligned with internal compliance standards and regulatory requirements.
- Interpreted risk data to detect emerging trends and assess potential vulnerabilities within operational frameworks.
- Collaborated in drafting detailed risk assessment reports for executive evaluation.
Risk Management Analyst (Finance)
Subaru of America, Inc
Camden, NY
08.2024 - 04.2025
- Conduct enterprise risk assessments across corporate and event fleet operations, identifying operational, financial, compliance, and safety vulnerabilities.
- Develop and maintain risk dashboards tracking key risk indicators (KRIs) and incident trends for executive reporting.
- Evaluate new production models for operational and compliance risks prior to deployment, supporting proactive mitigation strategies.
- Support business continuity and crisis management planning for fleet and training-related risk scenarios.
- Oversee incident documentation lifecycle, ensuring timely reporting, control alignment, and resolution tracking.
- Partner with HR, marketing, operations, and fleet management teams to embed risk-aware practices into daily operations.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Property Manager
Legacy Housing Management
Philadelphia, PA
01.2009 - 10.2024
- Performed financial risk assessments related to capital allocation, project budgeting, contractor performance, and tenant management.
- Implemented risk mitigation strategies to prevent cost overruns, project delays, and revenue instability.
- Developed tenant conflict resolution and lease governance processes to reduce turnover and financial exposure.
Senior Claims Resolution Analyst
Liberty Mutual
Marlton, NJ
11.2022 - 03.2024
- Evaluate contractual obligations and jurisdictional compliance requirements to ensure accurate liability and coverage determinations.
- Establish and justify financial reserves based on risk exposure analysis and documented evidence.
- Conduct investigative reviews to identify fraud indicators, misrepresentation risks, and financial control breakdowns.
- Ensure regulatory adherence and maintain structured documentation supporting audit and legal defensibility.
Senior Claims Analyst, Property
State Farm
Philadelphia, PA
12.2020 - 11.2022
- Implemented effective fraud detection measures, resulting in the identification and prevention of fraudulent claims activities.
- Reduced claim processing time by streamlining workflow and implementing efficient case management strategies.
- Negotiated successful outcomes for clients by leveraging strong analytical skills and knowledge of insurance policies.
Education
Bachelor of Science - Business Management
South Carolina State University
Orangeburg, SC05-2005
Skills
Enterprise Risk Assessment
Operational & Financial Risk Analysis
Regulatory Compliance Monitoring
Internal Controls & Policy Governance
Risk Mitigation & Exposure Analysis
Incident Documentation & Audit Readiness
Cross-Functional Risk Advisory
Risk Reporting & Dashboard Development
Third-Party & Vendor Risk Collaboration
Certification
Security+ (SY0-701) certified
Timeline
Large Loss & Complex Risk Specialist
Allstate
04.2025 - Current
Risk Management Analyst (Finance)
Subaru of America, Inc
08.2024 - 04.2025
Senior Claims Resolution Analyst
Liberty Mutual
11.2022 - 03.2024
Senior Claims Analyst, Property
State Farm
12.2020 - 11.2022
Property Manager
Legacy Housing Management
01.2009 - 10.2024
Bachelor of Science - Business Management
South Carolina State University