Jamal Moore

At Taco Bell my job includes communicating with the GM. About daily operations and task that need to be completed for daily operations and what to expect in the upcoming weeks. My job also includes delegating task to crew members and shift leads. I also handle counts and inventory that had to be posted daily, this also included ordering trucks through Mclain and making sure counts are accurate so inventory is at 100%. It’s also my job too keep the customers as my top priority, making sure that they have a satisfying experience.

• Cultivated and preserved business relationships with prospective customers and market influencers and generated new clients and business partners, resulting in increased revenue.
• Brainstormed and executed ideas for creative online and offline marketing and advertising campaigns to acquire and retain customers and better establish brand in marketplace.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Delivered positive customer experiences by implementing effective quality assurance practices.
• Understood and followed oral and written directions.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Identified needs of customers promptly and efficiently.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Displayed strong telephone etiquette, effectively handling difficult calls.

• Maintained clear and safe workspace areas to meet OSHA standards.
• Notified management about necessary repairs or professional service needs for building operating systems.
• Maintained compliance with internal and regulatory safety standards.
• Collaborated with management to assess equipment performance needs.
• Organized backroom areas, ensuring all items were properly stored and labeled.
• Assisted customers in locating products on the shelf or in the backroom.
• Identified needs of customers promptly and efficiently.

• Motivated and supported field workers completing work to increase work quality and team productivity.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Opened boxes of merchandise and materials and restocked designated areas.
• Provided patient transport using various equipment and adhered to safety protocols.
• Supported and coached new hires on policies and safety measures, offering assistance with tasks as needed.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.