Jarrod Montes
Modesto,CA
Summary
I am a 28-year-old professional with 9 years of diverse work experience, demonstrating reliability and adaptability in various roles. As a delivery driver, I excelled in time management and customer service. My warehouse work provided me with expertise in inventory management as well as shipping and receiving. Experience in a propane yard emphasized equipment handling and safety protocols. Delivering electrical parts honed my precision and organizational skills. Currently, in the mortgage industry, I have developed strong financial acumen and excellent customer relationship management abilities. This diverse background makes me a versatile and valuable asset, ready to contribute to the dynamic environment at a cell phone store.
Overview
10
10
years of professional experience
1
1
Certification
Work History
LOAN OFFICER /MORTGAGE LOAN PROCESSOR ASSISTANT
Zoom Loans
Modesto, CA
05.2021 - Current
- Developed and maintained relationships with potential customers to increase loan business
- Reviewed credit histories, income statements, and other financial information of loan applicants
- Analyzed financial data to determine the feasibility of granting loans
- Negotiated terms and conditions of loan contracts
- Verified accuracy of loan documents prior to approval
- Approved or denied loan applications based on established guidelines
- Explained various types of loans available to customers and their associated terms and conditions
- Provided customer service support throughout the entire process from application through closing
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
DRIVER, WAREHOUSE ORDERS
Express Employment Professionals
Modesto, CA
01.2019 - 11.2019
- Delivered packages to customers in a timely and efficient manner
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles
- Demonstrated professional conduct with clients to deliver outstanding customer service
- Shipping and receiving
- Stocking Merchandice
- Operated forklift and pallet jack to transport heavy loads
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks
- Assisted with loading and unloading freight when necessary
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure
- Utilized GPS to optimize routes and continuously meet estimated delivery times
- Secured merchandise, avoiding damage during transportation
- Assembled customer orders from stock and placed orders on pallets for shipping department.
PROPANE YARD WORKER
JS West
Modesto, CA
01.2018 - 12.2018
- Loaded and unloaded propane tanks from trucks and trailers
- Inspected tanks for leaks, rust, or other signs of damage
- Assisted customers with loading their propane tanks into vehicles
- Ensured safe handling of hazardous materials in accordance with regulations
- Conducted safety checks on forklifts and other yard equipment prior to use
- Repaired hoses, valves, gauges, regulators, nozzles, pumps, filters
- Responded quickly to emergency situations involving propane tanks
- Weighed empty cylinders before filling them with propane gas
- Demonstrated great teamwork skills with staff members involved in production and transport
- Operated forklift and pallet jack to transport heavy loads.
ASSISTANT BOX MACHINE OPERATOR
Express Employment Professionals
Modesto, CA
09.2017 - 01.2018
- Inspected damaged goods prior to disposal or return to vendor
- Ensured safety protocols were followed at all times while operating machinery
- Recognized defective material and reported issues to management
- Moved large and bulky items manually or with pallet jacks or forklifts
- Monitored work areas for cleanliness and functionality and removed obstacles for safety
- Set up box machine and adjust tension settings according to specifications
- Monitor production process and inspect finished products for quality assurance
- Perform regular maintenance on box machine such as lubrication, cleaning and troubleshooting
- Adjust settings on the box machine to accommodate different types of cardboard boxes
- Troubleshoot malfunctions in the operation of the box machine and make necessary repairs or adjustments.
DELIVERY DRIVER
Round Table Pizza, Inc
Ceres, CA
08.2014 - 09.2017
- Greeted customers upon arrival, took orders and provided product knowledge
- Prepared pizzas according to customer specifications
- Ensured all food safety regulations were followed during preparation process
- Loaded delivery vehicle with orders and ensured accuracy of order items
- Assisted customers with questions or complaints regarding their orders
- Processed cash and credit and debit payments accurately using point-of-sale system
- Provided courteous customer service by addressing customer concerns promptly and professionally
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure
- Maintained accurate records of deliveries made throughout shift on log sheet
- Answered phone calls from customers placing takeout orders
- Conducted daily cleaning duties such as mopping floors, washing dishes
- Communicated with restaurant staff to coordinate deliveries and obtain destination address
- Helped recruit and train new team members
- Collected money, provided change and recorded transactions on receipts.
Education
High School Diploma -
Central Valley High School
Ceres, CA06.2014
Skills
- Customer Service-Focused
- Sales Expertise
- Reliable
- Cash Handling
- Team Player
- Excellent Communicator
- Debt and Credit Management
- Microsoft Excel
- Team Building
- Shipping and receiving
- Product restocks
- Closing sales
Certification
I am a licensed Mortgage Loan Originator
Affiliations
- I like to got to the gym at least 6 days out the week
- Go on walks or runs with my dog
- Play some golf when i get the chance
- Go on a hike once in a while
- I like to collect sports cards
Accomplishments
- I am a licensed Loan Officer
Timeline
LOAN OFFICER /MORTGAGE LOAN PROCESSOR ASSISTANT
Zoom Loans
05.2021 - Current
DRIVER, WAREHOUSE ORDERS
Express Employment Professionals
01.2019 - 11.2019
PROPANE YARD WORKER
JS West
01.2018 - 12.2018
ASSISTANT BOX MACHINE OPERATOR
Express Employment Professionals
09.2017 - 01.2018
DELIVERY DRIVER
Round Table Pizza, Inc
08.2014 - 09.2017
High School Diploma -
Central Valley High School
I am a licensed Mortgage Loan Originator
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