JAMAL MORGAN
The Westin Indianapolis
Indianapolis,IN
17
years of professional experience
Security Operations professional with 15+ years of experience in military, event, and corporate security. United States Marine with experience in physical security, investigations, loss prevention, communications infrastructure, network operations, emergency response, recruiting, talent acquisition, and team leadership. Experienced developing Standard Operating Procedures (SOPs), conducting investigations, training personnel, improving security operations, and protecting people, property, and organizational assets. CompTIA Network+ certified and Marine Corps Martial Arts Program (MCMAP) Instructor.
Work History
Recruiter / Talent Acquisition
- Managed full-cycle recruiting and onboarding for high-volume hiring.
- Conducted interviews, candidate assessments, and hiring recommendations.
- Coordinated fingerprinting, background investigations, drug screening, employment documentation, and onboarding.
- Worked with operational leadership to meet staffing needs and hiring timelines.
- Guided applicants through each stage of the hiring process.
- Maintained confidential employment records and compliance documentation.
- Communicated hiring expectations, policies, and onboarding requirements.
Assistant Security Supervisor
1 Year 3 Months- Assist with supervision of a six-member Loss Prevention team and support daily department operations.
- Monitor CCTV systems, conduct interior and exterior patrols, maintain access control, and respond to medical, fire, and security incidents.
- Manage the hotel's Lost & Found program by maintaining documentation, chain of custody, secure storage, and return of guest property.
- Provide security support for conventions, VIP events, Indianapolis 500 sponsor functions, and other high-profile hotel events.
- Develop Standard Operating Procedures (SOPs) to improve consistency and accountability across the department.
- Train new Loss Prevention Officers on department procedures, emergency response, investigations, and SOP implementation.
- Cross-trained in Front Desk and Housekeeping operations to better understand hotel workflows, strengthen collaboration, and improve security support across departments.
- Support Security Supervisor with daily operations, staffing, and department leadership.
Security Officer
1 Year 2 Months- Provided security services for the Indiana Convention Center, Indianapolis Motor Speedway, concerts, festivals, community events, and commercial properties.
- Performed access control, credential verification, crowd management, patrols, and perimeter security.
- Worked Indianapolis 500 sponsor and VIP events, maintaining secure access and guest safety.
- Responded to medical incidents, disturbances, and security concerns.
- Conducted overnight patrols and secured commercial facilities.
- Adapted to multiple client sites and security procedures while maintaining consistent security standards.
10 Years 5 Months
- Led and trained Marines in technical and operational environments.
- Planned training, maintained accountability, and supported mission readiness.
- Served in leadership positions requiring sound judgment and decision-making.
- Installed fiber optic infrastructure and tactical communications equipment in deployed environments.
- Programmed tactical switchboards and established communications networks supporting operations between Japan and the United States.
- Maintained secure communications systems and network connectivity.
- Earned CompTIA Network+ certification.
- Supervised a nine-member Help Desk supporting more than 5,000 users.
- Assigned work, trained personnel, and resolved technical issues.
- Maintained operational readiness of mission-critical communications systems.
- Interviewed and evaluated applicants for Marine Corps service.
- Developed individualized preparation plans to prepare recruits for Marine Corps Recruit Training.
- Mentored 51 recruits through enlistment; 46 successfully graduated boot camp.
- Conducted presentations, school visits, and community outreach.
- Recognized as Indiana Marine Recruiter of the Month four times.
- Certified Marine Corps Martial Arts Instructor.
- Trained Marines in defensive tactics, weapons safety, controlled restraint techniques, and physical readiness.
- Planned and conducted martial arts instruction and evaluations.
Education
High School Diploma
Skills
Security Operations
Loss Prevention
Investigations
Team Leadership
SOP Development
Training
CCTV
Access Control
Emergency Response
Incident Reporting
De-escalation
Physical Security
Communications Infrastructure
Network Operations
Talent Acquisition
Recruiting
Process Improvement
Awards & Recognition
Indiana Marine Recruiter of the Month (4), Marine of the Quarter (3), Recruiting Station of the Month (2), Blue Belt in Brazil Jujitsu, Indiana Cage fighting 155lb champion 2009
Additional Professional Experience
Additional experience includes management, manufacturing, hospitality, retail sales, direct sales, and customer service positions that strengthened leadership, communication, conflict resolution, and operational skills.
Timeline
Assistant Security Supervisor
The Westin Indianapolis
03.2025 - CurrentRead More
Security Officer
Eclipse Staffing & Security
01.2024 - 03.2025Read More
United States Marine Corps
11.2009 - 04.2020Read More
Recruiter / Talent Acquisition
FedEx Express
Read More
Mitchell Jr/Sr High School
High School Diploma
Read More