Jamal Richardson
High Point,NC
Summary
Dynamic Armed Security Supervisor with GRL Management Group, adept at enhancing security protocols and leading teams to respond effectively to emergencies. Proven expertise in incident reporting and conflict resolution, complemented by firearms proficiency and a commitment to public safety. Successfully implemented strategies that improved overall security measures and staff performance. Experienced in providing emergency response, solving conflicts and completing background searches. Knowledgeable about legal and less-than-lethal weapons, defensive strategies and report writing. Attentive professional brings strong military and security background combined with exceptional leadership skills. Investigates high-priority incidents and quickly resolves threats to maintain order and safety. Oversees facility access to prevent unauthorized entry. Seasoned professional in security management, known for high productivity and efficiency in task completion. Possess strong skills in crisis management, team leadership, and operational planning. Excel at communication, problem-solving, and adaptability, ensuring seamless coordination and effective response to security challenges.
Overview
2
2
years of professional experience
Work History
Armed Security Supervisor
GRL Management Group
Southport, NC
04.2023 - Current
- Performed regular patrols of the facility to identify potential security risks or hazards.
- Dispatched officers when needed and provided guidance throughout their shift if required.
- Identified areas where security could be improved and suggested solutions accordingly.
- Responded quickly to emergency situations such as bomb threats, robberies, fires.
- Supervised a team of armed guards and ensured compliance with safety protocols.
- Developed and implemented strategies for improving security measures.
- Investigated complaints from staff regarding security issues or concerns.
- Maintained accurate records of incident reports, employee work schedules, and payrolls.
- Provided training in weapons handling and proper use of force procedures for all guards assigned under my supervision.
- Assisted with the recruitment process for new hires by conducting interviews and background checks.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Maintained order and safety while providing customer service and information to facility visitors.
- Investigated reported incidents to protect company assets.
- Mentored employees in handling issues with customers, tenants and other individuals.
Education
High School Diploma -
Southern Nash Senior High
Stanhope,NC06-1997
Some College (No Degree) - Basic Law Enforcement Training
Rockingham Community College
Wentworth, NCSkills
- Emergency response
- Incident reporting
- Customer service
- Conflict resolution
- Weapons training
- Safety protocols
- Security audits
- Record management
- Recruitment interviewing
- Patrol oversight
- Security strategy
- Safety procedures
- Defensive strategies
- Public safety
- Staff monitoring
- Personnel management
- Adaptability
- Security policy enforcement
- Problem-solving aptitude
- First responder experience
- Access systems and patrol
- Firearms proficiency
- De-escalation techniques
- Issue resolution
- Arrest procedures
- Patrol procedures
- Safety control
- Interviewing techniques
- Professional demeanor
- Incident management
- Staff supervision
- Contraband identification
- Grounds patrols
- Physical security
- Loss prevention techniques
- Defensive tactics
Timeline
Armed Security Supervisor
GRL Management Group
04.2023 - Current
High School Diploma -
Southern Nash Senior High
Some College (No Degree) - Basic Law Enforcement Training
Rockingham Community College
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