Jamal Roberts
Indianpolis,IN
Summary
Motivated Internship Student working toward music media production degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Just 4 Kids Booster Club
05.2022 - Current
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Music Teacher's Assistant
Warren Central Walker Career Center
10.2021 - 05.2022
- Helped teacher prepare instructional material and displays.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Took part in professional development workshops to boost skills.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Graded and provided feedback on assignments.
Education
Bachelor of Arts - Music Media Production
Ball State University
Muncie, IN07.2027
High School Diploma -
Warren Central High School
Indianapolis, IN06.2023
Skills
- Good Listener
- Fast Learner
- Good Communicator
- Work Well With Others
- Strong Work Ethic and Dependable
- Heavy Lifting
- Troubleshoot Service Issues
Timeline
Customer Service Cashier
Just 4 Kids Booster Club
05.2022 - Current
Music Teacher's Assistant
Warren Central Walker Career Center
10.2021 - 05.2022
Bachelor of Arts - Music Media Production
Ball State University
High School Diploma -
Warren Central High School
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