Hi, I’m
Jamal Savage
Alexandria,VA
Summary
Accomplished Data Manager with a proven track record at Sabey Data Center, enhancing data accuracy and efficiency across multiple platforms. Expert in data warehousing and DBMS, coupled with exceptional leadership in supervising teams towards operational excellence. Spearheaded innovative data analysis strategies, achieving significant improvements in data utilization and business intelligence.
Overview
5
years of professional experience
Work History
Sabey Data CenterAshburn, Virginia
Data Manager
07.2020 - 11.2021
Job overview
- Developed and maintained data entry systems for tracking customer information.
- Implemented processes to ensure accuracy of data across multiple databases.
- Performed data analysis and created reports to identify trends or discrepancies in the data.
- Monitored database performance, identified issues, and provided solutions for improvement.
- Designed databases to support business operations with appropriate security measures.
- Developed programs to automate manual processes related to data maintenance tasks.
- Maintained records of changes made to databases and updated relevant documents accordingly.
- Identified areas where existing data could be used more efficiently or effectively.
L&M InternationalWindsor Mill, Maryland
Supervisor
10.2017 - 05.2020
Job overview
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Coordinated with other company management that contract to us to ensure smooth flow of work.
- Ensured safety of personnel by enforcing safety rules in the workplace.
Valued Merchant ServicesWindsor Mill, MD
Merchant Services Representative
06.2016 - 10.2017
Job overview
- Provided excellent customer service to merchants and clients by responding to inquiries in a timely manner.
- Assisted with the setup of merchant accounts and payment processing services.
- Resolved technical issues related to credit card terminals and online transactions.
- Verified accuracy of all customer information before submitting applications for approval or processing payments.
- Analyzed customer data to identify trends and suggest new products or services that would benefit them.
- Developed training materials for new employees on merchant services processes, industry best practices, and system usage.
Education
University of Lyon , Lyon,France
MBA from Marketing
03-2013
Covenant University , Ogun State,Nigeria
Bachelor of Science from Marketing
06-2010
Yaba College Of Technology , Lagos , Nigeria .
High School Diploma
07-2006
Skills
- Data resource management
- Data Warehousing
- DBMS
- Troubleshooting
- Data Modeling
- Business Intelligence
- NoSQL Databases
- Infrastructure allocation
- ETL processes
- Data Governance
- Report Development
- Data Migration
- Data integration
- Python Programming
- Master Data Management
- Machine Learning
- Quality Assurance
- Maintenance Oversight
- Capital improvement management
- Facilities Inspection
- Staff Evaluation
- Budget Planning
- Recruitment and hiring
- Program Planning
- Logistics Management
- Appointment Scheduling
- Report Generation
- Product Knowledge
- Call Management
- Scheduling
- Data Collection
- Complaint resolution
- Inbound and Outbound Calling
- Account updating
- Consultative Sales
- Data Entry
- Paperwork Processing
- Service standard compliance
- Follow-up skills
- Call center procedures
- Recordkeeping strengths
- Clerical Support
- Materials Transport
- CRM Software
- Customer Relations
- Call escalation
- Call center experience
- Content Marketing
- Marketing knowledge
- Innovative marketing strategist
- Partnership Marketing
- Retail-based marketing
- Affiliate marketing
- Marketing planning
- Marketing campaign strategy
- B2B Marketing
- Global Marketing
- Digital marketing campaigns
- Integrated Marketing
- Advertising and marketing
- Marketing team leadership
- Product marketing
- Trade Show Marketing
- Corporate marketing background
- Program Marketing
- Online marketing integration
- Google Marketing Platform
- Marketing understanding
- Marketing Strategies
- Marketing Plan Development
- Marketing Collateral Creation
- Marketing support
- Direct marketing understanding
- Marketing prowess
Timeline
Data Manager
Sabey Data Center
07.2020 - 11.2021
Supervisor
L&M International
10.2017 - 05.2020
Merchant Services Representative
Valued Merchant Services
06.2016 - 10.2017
University of Lyon
MBA from Marketing
Covenant University
Bachelor of Science from Marketing
Yaba College Of Technology
High School Diploma
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