JAMAL SHERWANI

Dynamic Customer Support & Product Marketing Specialist with a proven track record at Genie Company, enhancing issue resolution by 50% through effective training and documentation. Skilled in technical troubleshooting and cross-functional collaboration, I leverage customer feedback to drive product improvements and elevate satisfaction levels.

Institute of Electrical & Electronics Engineers (IEEE) – Society Affiliate

Tom Kerber

Director of Product Management, Connected PlatformsDirector of Product Management, Connected PlatformsJune 24, 2025, Tom managed Jamal directlyJune 24, 2025, Tom managed Jamal directly

Jamal is a solid team member with deep technical expertise and exceptional skills communicating and working with customers. He is an excellent team player and has provided clear direction as product owner, coordinating the work of the engineering team.

I highly recommend Jamal for a connected product manager role. He is extremely versatile, leading product management, project management, QA for cloud and app releases, training and support for the customer service team, as well as working with channel management teams on promotions, sales tools, and marketing initiatives.

Brent Rausher 

Director of Embedded SoftwareDirector of Embedded SoftwareJune 21, 2025, Brent was senior to Jamal but didn't manage Jamal directlyJune 21, 2025, Brent was senior to Jamal but didn't manage Jamal directly

Jamal has driven hard to promote our latest products at Genie by filling many roles. Certainly as Product Manager, he has coordinated all of the company activities over months, to launch our updates and new products into the market. His skill in leadership and management have been successful to meet our goals. And he has excelled by doing everything necessary to complete the project by running tests, promoting sales, leading meetings, and guiding his team forward.

He is both kind and gracious to everyone with the best balance of leadership without excess. His communication style is strong and his writing is excellent.

It has been my pleasure to mentor and see him achieve new success for our company and to know him as a colleague.

Ben Tyler 

Apps and IoTApps and IoTJune 12, 2025, Ben managed Jamal directlyJune 12, 2025, Ben managed Jamal directly

I worked with Jamal on Genie's BenchSentry product, an IoT delivery box.
Under Jamal's product ownership, we developed a high quality product that is loved by its users.
Jamal has done a great job of keeping the project on track by coordinating a team of engineers working on firmware, mobile apps, AWS, and electronics. Jamal has made sure expectations are clearly communicated, and he has done a great job organizing all the moving parts of the project.
On a personal level, Jamal is affable and easy to work with.