Inbound/outbound Trucks, Verify Visitor and Driver Identification Following FTZ Guidelines, Monitor CCTV, All Required Paperwork, and Logs, Foot Patrols Often to Ensure the Safety of Employees and Their Vehicles.
Allied Universal
06.2022 - 11.2023
Delivery driver/courier provide pick ups, as well as package handling and loading of delivery vehicle.
Letter Ride LLC. (DHL)
01.2022 - 06.2022
Provide childcare for school age children, which includes breakfast and lunches. During the virus pandemic have also provided classwork, and homework help while the children are on class with zoom.
Independent Childcare Provider
Adelanto, Ca.
08.2020 - 01.2022
Provide homeowners and/or companies with interior decorating services, as well as monetary budgeting for all services requested by the client.
Jamala Vail Designs
Victorville, CA.
08.2013 - 04.2020
Provide customer service to new and existing customers; explain all services provided by the company when presenting legal binding contracts to customers. Inbound/outbound calls, technical support, collections, merchandise recovery, account management, deliver and set up merchandise, while meeting company standard goals for store growth.
Rent A Center
Hesperia, CA.
01.2012 - 04.2013
Provide customer service to new and existing customers, including business customers. Account management, equipment upgrades as well as explaining all products and or product limitations to customers, inbound/outbound calls, technical support, credit checks, open/close store maintaining a sanitary environment, and all accounting/deposits at the end of the day.
At&t Mobility
Ontario, CA.
11.2007 - 10.2009
Maintain all store merchandise, unload shipment trucks, ensure replenishment of all store departments, assist department managers with planogram arrangement, scheduling, oversee store inventory process, receiving, and maintain constant contact with store managers as well as district managers.
JcPenney
Rancho Cucamonga & Victorville, CA.
09.2004 - 06.2006
Activate T-Mobile wireless service for new and existing customers, data entry, credit checks, inbound/outbound calls, technical support, and technical support.
3g Telecomm
Victorville, CA.
01.2004 - 08.2004
Open/close cash room, count and track all daily money for the day, as well as credit and debit receipts, oversee all cash room employees, prepare deposits, and all cash bags for the following day.
Sam’s Club
Glendora, CA.
06.2001 - 09.2001
Oversee all store operations, delegate tasks to employees, scheduling, receiving, prepare store deposits for the CEO personally, employee training, and hiring/firing of employees.
Tillys
Ontario, CA.
01.1997 - 01.2001
Education
Majoring in Social and Criminal Justice with Specialization in Forensics BS Degree -
Ashford University (Online), MT Olive High School (Duarte, Ca.)
Skills
Inbound/outbound trucks
Verify visitor and driver identification following FTZ guidelines
Monitor CCTV
Required paperwork and logs
Foot patrols
Delivery driver/courier
Package handling and loading of delivery vehicle
Childcare for school-age children
Providing breakfast and lunches
Providing classwork and homework help during the pandemic
Interior decorating services
Monetary budgeting for client services
Customer service
Explaining company services and legal binding contracts
Inbound/outbound Trucks, Verify Visitor and Driver Identification Following FTZ Guidelines, Monitor CCTV, All Required Paperwork, and Logs, Foot Patrols Often to Ensure the Safety of Employees and Their Vehicles.
Allied Universal
06.2022 - 11.2023
Delivery driver/courier provide pick ups, as well as package handling and loading of delivery vehicle.
Letter Ride LLC. (DHL)
01.2022 - 06.2022
Provide childcare for school age children, which includes breakfast and lunches. During the virus pandemic have also provided classwork, and homework help while the children are on class with zoom.
Independent Childcare Provider
08.2020 - 01.2022
Provide homeowners and/or companies with interior decorating services, as well as monetary budgeting for all services requested by the client.
Jamala Vail Designs
08.2013 - 04.2020
Provide customer service to new and existing customers; explain all services provided by the company when presenting legal binding contracts to customers. Inbound/outbound calls, technical support, collections, merchandise recovery, account management, deliver and set up merchandise, while meeting company standard goals for store growth.
Rent A Center
01.2012 - 04.2013
Provide customer service to new and existing customers, including business customers. Account management, equipment upgrades as well as explaining all products and or product limitations to customers, inbound/outbound calls, technical support, credit checks, open/close store maintaining a sanitary environment, and all accounting/deposits at the end of the day.
At&t Mobility
11.2007 - 10.2009
Maintain all store merchandise, unload shipment trucks, ensure replenishment of all store departments, assist department managers with planogram arrangement, scheduling, oversee store inventory process, receiving, and maintain constant contact with store managers as well as district managers.
JcPenney
09.2004 - 06.2006
Activate T-Mobile wireless service for new and existing customers, data entry, credit checks, inbound/outbound calls, technical support, and technical support.
3g Telecomm
01.2004 - 08.2004
Open/close cash room, count and track all daily money for the day, as well as credit and debit receipts, oversee all cash room employees, prepare deposits, and all cash bags for the following day.
Sam’s Club
06.2001 - 09.2001
Oversee all store operations, delegate tasks to employees, scheduling, receiving, prepare store deposits for the CEO personally, employee training, and hiring/firing of employees.
Tillys
01.1997 - 01.2001
Majoring in Social and Criminal Justice with Specialization in Forensics BS Degree -
Ashford University (Online), MT Olive High School (Duarte, Ca.)
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting<ul>
<li>Hours per week: 40.</li>
</ul>
<p><strong>Duties, Accomplishments, and Related Skills:</strong></p>
<ul>
<li>Supervise and coordinate daily administrative workflows for a team of 15 employees, ensuring timely task execution, adherence to protocols, and consistent performance monitoring.</li>
<li>Maintain accurate records and documentation related to property intake, detainee processing, transportation, and deportation; verify and audit files to ensure regulatory compliance, and data integrity.</li>
<li>Execute high-volume data entry (up to 8 hours per day), including the entry of case notes, customs documentation, custody logs, and internal reports into secure federal databases.</li>
<li>Develop, review, and edit administrative reports and forms for internal use and government audits; ensure completeness, accuracy, and policy alignment.</li>
<li>Serve as the primary liaison between facility staff, supervisors, and stakeholders; facilitate clear, professional communication, and documentation flow across departments.</li>
<li>Identified discrepancies in data entries and corrected them accordingly.</li>
<li>Oversee inventory control processes, including the secure receipt, tracking, and storage of personal property, using standardized procedures and government tracking systems.</li>
<li>Conduct routine audits and quality control reviews to ensure that administrative practices meet federal operational standards.</li>
<li>Apply sound judgment to evaluate options, solve problems, and make informed recommendations on administrative and operational matters, contributing to efficient workflow management, and compliance with agency standards.</li>
<li>Assist in developing and revising privacy and security policies concerning Personally Identifiable Information (PII); identify potential compliance risks, and recommend solutions.</li>
<li>Coordinate logistics for detainee transportation to court and medical appointments, manage schedules, and track movement through detailed administrative planning.</li>
<li>Conduct roll calls, and ensure accountability through diligent documentation, system updates, and status reporting.</li>
</ul>
<p>Supervisor: Scott Jackson (949) 456-2706.</p>
<p>Permission to contact: Yes.</p> at ProTech USA LLC, Government Contracting
<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation<ul><li>Assist in preparing Subs Annual Budgets and reviewing Subs financial reports.</li><li>Provide support and training to partners to ensure adequate support for the program component.</li><li>Conduct partner technical supportive supervision on request basis from Grants & Compliance teams.</li><li>Coordinate grantee proposal review process and ensure compliance with solicitations and donor regulations.</li><li>Coordinate pre-award evaluations and assessments of potential grantees as needed.</li><li>Analyze, verify and review grantees proposal budgets to ensure donor compliance and reasonableness.</li><li>Coordinate the assessment of grantee risk and implement appropriate systems and agreements to minimize risk.</li><li>Ensure timely and appropriate close-out of sub-grants and coordinate the close-out of EGPAF prime grants.</li><li>Provide support and training to partners finance staff to build financial and accounting capacity to ensure adequate support for the program component.</li><li>Monitor partners’ spending patterns as part of the overall project budget to actual analytics.</li><li>Follow up on Grantee monthly invoices & supporting documents</li><li>Serve as an expert on applicable policies, procedures, rules, and regulations and assist staff with their interpretation and understanding of these.</li><li>Stays abreast of donor policies, procedures, rules and regulations and host country legal requirements and informs local and regional management of significant changes.</li><li>Perform internal departmental/grants reviews ensuring compliance with Foundation and donor requirements. Identify potential areas of compliance vulnerability and risk; assists with the development of corrective action plans for the resolution of problematic issues; and provides general guidance on how to avoid or deal with similar issues in the future</li><li>Conduct on-site financial compliance reviews which include: cash counts; review of accounts receivables including employee receivables; documentation of segregation of duties and internal control structure; document storage and retention</li><li>Document findings, propose improvements or change as relevant, disseminate findings and ensure follow up implementation of recommendations as well as resolution</li><li>Conduct random surprise checks and vendor verification reviews to ensure proper procurement procedures are being practiced and report on findings</li><li>Develops an effective Compliance & Ethics training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers</li><li>Assists with improving the awareness and understanding of compliance to assist employees with the establishment of a “culture of compliance”</li></ul> at Elizabeth Glaser Pediatric Aids Foundation
<ul>
<li>With Kapsons, I have been actively involved in the project design discussions with the client and the design team, taking approvals for the smooth execution of their multi-brand retail outlets in Punjab, Haryana, and Himachal.</li>
<li>Facilitated client design approvals and coordinated site activities with supervisors.</li>
<li>Constructed Bill of Quantities for new projects while comparing projected costs to actual expenses.</li>
<li>Conduct regular site visits to monitor construction progress, ensure compliance with project specifications, and verify the quality of work.</li>
<li>Liaise with contractors and site teams during site inspections to address technical issues, and ensure smooth execution of tasks.</li>
<li>Track and document site activities, including work completed, materials used, and adherence to safety and quality standards.</li>
<li>Report on-site progress to project stakeholders, highlighting delays, risks, and corrective actions taken.</li>
<li>Created landscape proposals for light points and roundabouts as per Chandigarh administration guidelines.</li>
</ul> at Kapsons Fashion Pvt Ltd<ul>
<li>With Kapsons, I have been actively involved in the project design discussions with the client and the design team, taking approvals for the smooth execution of their multi-brand retail outlets in Punjab, Haryana, and Himachal.</li>
<li>Facilitated client design approvals and coordinated site activities with supervisors.</li>
<li>Constructed Bill of Quantities for new projects while comparing projected costs to actual expenses.</li>
<li>Conduct regular site visits to monitor construction progress, ensure compliance with project specifications, and verify the quality of work.</li>
<li>Liaise with contractors and site teams during site inspections to address technical issues, and ensure smooth execution of tasks.</li>
<li>Track and document site activities, including work completed, materials used, and adherence to safety and quality standards.</li>
<li>Report on-site progress to project stakeholders, highlighting delays, risks, and corrective actions taken.</li>
<li>Created landscape proposals for light points and roundabouts as per Chandigarh administration guidelines.</li>
</ul> at Kapsons Fashion Pvt Ltd