Jamala Vail
Adelanto,CA
Overview
27
27
years of professional experience
Work History
Inbound/outbound Trucks, Verify Visitor and Driver Identification Following FTZ Guidelines, Monitor CCTV, All Required Paperwork, and Logs, Foot Patrols Often to Ensure the Safety of Employees and Their Vehicles.
Allied Universal
06.2022 - 11.2023
Delivery driver/courier provide pick ups, as well as package handling and loading of delivery vehicle.
Letter Ride LLC. (DHL)
01.2022 - 06.2022
Provide childcare for school age children, which includes breakfast and lunches. During the virus pandemic have also provided classwork, and homework help while the children are on class with zoom.
Independent Childcare Provider
Adelanto, Ca.
08.2020 - 01.2022
Provide homeowners and/or companies with interior decorating services, as well as monetary budgeting for all services requested by the client.
Jamala Vail Designs
Victorville, CA.
08.2013 - 04.2020
Provide customer service to new and existing customers; explain all services provided by the company when presenting legal binding contracts to customers. Inbound/outbound calls, technical support, collections, merchandise recovery, account management, deliver and set up merchandise, while meeting company standard goals for store growth.
Rent A Center
Hesperia, CA.
01.2012 - 04.2013
Provide customer service to new and existing customers, including business customers. Account management, equipment upgrades as well as explaining all products and or product limitations to customers, inbound/outbound calls, technical support, credit checks, open/close store maintaining a sanitary environment, and all accounting/deposits at the end of the day.
At&t Mobility
Ontario, CA.
11.2007 - 10.2009
Maintain all store merchandise, unload shipment trucks, ensure replenishment of all store departments, assist department managers with planogram arrangement, scheduling, oversee store inventory process, receiving, and maintain constant contact with store managers as well as district managers.
JcPenney
Rancho Cucamonga & Victorville, CA.
09.2004 - 06.2006
Activate T-Mobile wireless service for new and existing customers, data entry, credit checks, inbound/outbound calls, technical support, and technical support.
3g Telecomm
Victorville, CA.
01.2004 - 08.2004
Open/close cash room, count and track all daily money for the day, as well as credit and debit receipts, oversee all cash room employees, prepare deposits, and all cash bags for the following day.
Sam’s Club
Glendora, CA.
06.2001 - 09.2001
Oversee all store operations, delegate tasks to employees, scheduling, receiving, prepare store deposits for the CEO personally, employee training, and hiring/firing of employees.
Tillys
Ontario, CA.
01.1997 - 01.2001
Education
Majoring in Social and Criminal Justice with Specialization in Forensics BS Degree -
Ashford University (Online), MT Olive High School (Duarte, Ca.)
Skills
- Inbound/outbound trucks
- Verify visitor and driver identification following FTZ guidelines
- Monitor CCTV
- Required paperwork and logs
- Foot patrols
- Delivery driver/courier
- Package handling and loading of delivery vehicle
- Childcare for school-age children
- Providing breakfast and lunches
- Providing classwork and homework help during the pandemic
- Interior decorating services
- Monetary budgeting for client services
- Customer service
- Explaining company services and legal binding contracts
- Inbound/outbound calls
- Technical support
- Collections
- Merchandise recovery
- Account management
- Delivering and setting up merchandise
- Retail sales consultant
- Key holder
- Equipment upgrades
- Credit checks
- Store management
- Stockroom management
- Planogram arrangement
- Scheduling
- Store inventory process
- Receiving
- Sales consultant for T-Mobile wireless service
- Data entry
- Cash room supervisor
- Counting and tracking daily money
- Overseeing cash room employees
- Preparing deposits and cash bags
- Co-manager of a store
- Overseeing store operations
- Delegating tasks to employees
- Employee training
- Hiring/firing employees
- Current guard unarmed guard card
- Completion of 8-hour and 32-hour BSIS courses
- Clerical Support
- Organization and Time Management
- Decision-Making
- Project Planning
- Interpersonal Communication
- Planning
- Team building
- Active Listening
- Verbal Communication
- Communication
- Attention to Detail
- Time Management
- Supervision and leadership
- Problem-Solving
- Calm Under Pressure
- Leadership
- Analytical Thinking
Training
Current guard unarmed guard card, G6621715, 06/30/2026 8 hour, 32 hour
Pepper Spray Certified.
Timeline
Inbound/outbound Trucks, Verify Visitor and Driver Identification Following FTZ Guidelines, Monitor CCTV, All Required Paperwork, and Logs, Foot Patrols Often to Ensure the Safety of Employees and Their Vehicles.
Allied Universal
06.2022 - 11.2023
Delivery driver/courier provide pick ups, as well as package handling and loading of delivery vehicle.
Letter Ride LLC. (DHL)
01.2022 - 06.2022
Provide childcare for school age children, which includes breakfast and lunches. During the virus pandemic have also provided classwork, and homework help while the children are on class with zoom.
Independent Childcare Provider
08.2020 - 01.2022
Provide homeowners and/or companies with interior decorating services, as well as monetary budgeting for all services requested by the client.
Jamala Vail Designs
08.2013 - 04.2020
Provide customer service to new and existing customers; explain all services provided by the company when presenting legal binding contracts to customers. Inbound/outbound calls, technical support, collections, merchandise recovery, account management, deliver and set up merchandise, while meeting company standard goals for store growth.
Rent A Center
01.2012 - 04.2013
Provide customer service to new and existing customers, including business customers. Account management, equipment upgrades as well as explaining all products and or product limitations to customers, inbound/outbound calls, technical support, credit checks, open/close store maintaining a sanitary environment, and all accounting/deposits at the end of the day.
At&t Mobility
11.2007 - 10.2009
Maintain all store merchandise, unload shipment trucks, ensure replenishment of all store departments, assist department managers with planogram arrangement, scheduling, oversee store inventory process, receiving, and maintain constant contact with store managers as well as district managers.
JcPenney
09.2004 - 06.2006
Activate T-Mobile wireless service for new and existing customers, data entry, credit checks, inbound/outbound calls, technical support, and technical support.
3g Telecomm
01.2004 - 08.2004
Open/close cash room, count and track all daily money for the day, as well as credit and debit receipts, oversee all cash room employees, prepare deposits, and all cash bags for the following day.
Sam’s Club
06.2001 - 09.2001
Oversee all store operations, delegate tasks to employees, scheduling, receiving, prepare store deposits for the CEO personally, employee training, and hiring/firing of employees.
Tillys
01.1997 - 01.2001
Majoring in Social and Criminal Justice with Specialization in Forensics BS Degree -
Ashford University (Online), MT Olive High School (Duarte, Ca.)