Jamalh Lagrone
Dacula,GA
Summary
An accomplished IT Professional with extensive knowledge and experience in many areas in IT: including Microsoft 365, Azure, AWS, MS Exchange, Active Directory, Networking and the architecture surrounding and supporting these products. Highly skilled in scripting & automation, developing solutions, designing & architecture and building and maintaining various infrastructure systems.
Proven success in the design, implementation and management of Microsoft 365, Azure, AWS, MS Exchange and Active Directory environments for enterprise sized organizations.
Strong knowledge of scripting languages including: Powershell, Shell Scripting, VB Script, Python, PHP, MySQL and AWS/Azure CLI.
Overview
25
25
years of professional experience
1
1
Certificate
Work History
Senior Cloud and Windows Infrastructure Engineer Team Lead
Emory University
03.2014 - Current
- General
- Team lead for a team of 7 engineers of various levels supporting over 65k users
- Implementation and oversight of Office 365 services, encompassing Active Directory, Azure AD, Exchange, SharePoint, OneDrive for Business
- Provided engineering services for modernization and collaboration efforts, including single sign-on and centralized identity and federation services, and cloud migration strategy for cloud-based infrastructure-as-a-service platforms including Microsoft Azure and Amazon Web Services
- Performed O365 and Exchange Administration and Azure Active Directory Management
- AWS
- Configured AWS IAM policies and implemented Federated API Multi-Account Access to AWS
- Developed and packaged an app in python to address issues with windows users trying to use the AWS cli using SAML tokens for temporary access
- Performed server and application migrations to AWS cloud environment
- Assisted in the company’s core VPC design and planning for moving to AWS
- Configured several EC2 Instances, S3 Storage, ELB, IGW, Cloud Formation scripts
- Setup fully automated server builds with autoscaling solutions for web and database services
- Azure
- Configured AADConnect for Azure AD to sync with our on prem Active Directory environment
- Setup both Linux and Windows Azure VMs and configured the Azure networking services required for proper communications
- Setup Azure Site Recovery services for full AD recovery in the case of a disaster
- Setup Azure Bastion allowing for secure access to our virtual hosts
- Configured Azure automation and designed several applications to automate several processes
- Exchange & Active Directory
- Responsible for implementation and management of Active Directory and MS Exchange environment
- Provided solutions to address complex issues with Exchange and Active Directory
- Migrated Exchange 2010 to Exchange 2016 and decommissioned the Exchange 2010 environment
- Migrated from Active directory 2012 to AD 2016
- Setup ADFS for authentication of federated identities and SSO
- Implemented ADConnect for sync of Onprem identities to Microsoft 365 Microsoft 365
- Setup and configured Exchange 2016 Hybrid servers
- Performed Exchange to Office 365 Migration of over 65k users (All mailboxes Now in the cloud)
- Setup weekly classes to train the team on Exchange, Active Directory, Microsoft 365 Troubleshooting and how to address issues within the environment
- Designed several powershell scripts to automate migration and administration tasks
- Led several other migrations from different systems to Office 365 including google to Office 365 and Lotus Notes to Office 365
- Final escalation point for issues in Microsoft 365, Active Directory, Messaging, and Cloud issues in Azure and AWS.
Senior Windows Systems Architect
Autotrader.com
06.2011 - 06.2013
- Designed and performed the migration from 2003 to 2008R2 Active Directory
- Designed and implemented the companies 1st ADFS federation farm and setup ADFS and SAML 2.0 federations with various 3rd party vendors and business units
- Managed the MS Exchange 2007 environment and designed and implemented the migration to Exchange 2010 and Office 365
- Built the Exchange 2010 infrastructure and implemented Exchange 2010 hybrid mode for the existence of users both on premises and in the cloud
- Held various classes to teach other teammates many different skills such as: Exchange, Active Directory, scripting, Scom, Server management and monitoring and more
- Led the effort to successfully integrate various systems with other business units which were acquired through mergers and acquisitions.
Senior Windows Infrastructure Systems Architect (Team Lead)
Cbeyond Communications
05.2008 - 12.2010
- Led a team of 6 engineers to successfully implementing many solutions to move the team and company forward through technology
- Re-designed the Exchange 2003 server and SAN architecture and addressed many issues which led to over 100% increase in overall performance and uptime
- Addressed many design issues in the Active Directory Site and server architecture which led to significantly faster logon times and fixed replication issues
- Designed and built the Exchange 2007 CCR Cluster and led the team in performing a successful migration with no downtime and zero dataloss
- Designed and implemented a Distributed File System for the file server architecture which allowed for full replication and redundancy of the companies sensitive data
- Setup and managed multiple Hyper-V servers and System Center Virtual Machine Manager
- Built SCOM and setup monitoring for the server environment
- Received an IT Excellence award for the Exchange and Fileserver Design and architecture
Senior Active Directory/MS Exchange Engineer
Interactive Communications
04.2007 - 05.2008
- Supported MS Exchange 2003 in a clustered, SAN attached environment that spread across various cities and organizations
- Administration and support of server hardware, MS Exchange, DNS, WINS, Active Directory, group policy objects, and cluster services
- Corrected many design flaws within the Active Directory and MS Exchange environment
- Upgraded Active Directory 2000 to Active Directory 2003 and setup the trust infrastructure across organizations
- Managed the Blackberry enterprise servers and Outlook Web access
- Restructured the MS Exchange storage usage which significantly increased performance
Lead Active Directory/MS Exchange Engineer
Philadelphia Insurance Companies
08.2005 - 04.2007
- Re-designed the MS Exchange Infrastructure to better fit the company’s network infrastructure
- Designed and implemented the Exchange 2000 to Exchange 2003 migration
- Setup Enterprise Vault mail journaling and archiving system
- Planned and implemented the Active Directory 2000 to Active Directory 2003 upgrade and rollout
- Created many shell and VB scripts to automate administration tasks
- Fixed many pre-existing Active Directory issues, including password sync problems and replication issues
- Setup new Blade servers on HP 35P BL blade systems and EVA8000 SAN system
- Implemented VMWare infrastructure and consolidated the server hardware environment
Directory/MS Exchange Engineer
GHR Systems Inc
01.2005 - 08.2005
- Designed and implemented a new Active Directory structure to replace an older, unstable design, and also migrated servers and users to the new AD domains
- Implemented a full migration from MS Exchange 5.5/2000 to MS Exchange 2003
- Re-designed and implemented the DNS/DHCP and infrastructure to support Active Directory and MS Exchange 2003
- Created many shell and VB scripts to automate many tasks that saved many hours of otherwise manual processes
- Performed Daily administration tasks of MS Exchange and Active Directory 2003
Consultant
State of NJ, Senior
09.2002 - 01.2005
- Designed, and implemented the migration plan to migrate from Banyan Vines and Windows NT to Windows 2000 Active Directory
- Created VB and Shell scripts to automate migration tasks
- Created the new desktop standard and wrote the scripts to automate the rollout of the new Windows XP desktops.
Senior Microsoft Server Engineer
Double-Click Inc
06.2001 - 07.2002
- Designed enterprise SMS infrastructure spanning the US, Europe and Asia
- Designed and tested the preliminary Active Directory architecture
- Designed the migration plan to move from NT4 Domain to Win 2000 Active Directory
- Supported multiple NT and Win2k Servers, including IIS, SQL, SMS, Exchange and other server apps
- Performed Windows Server and MS Exchange daily administration and management tasks.
Lead Systems Engineer
Prism Communications
04.2000 - 05.2001
- Managed a team of 4 Engineers)
- Designed the MS Exchange infrastructure to support 10 major and 36 total offices nationwide
- Designed the migration plan to migrate users onto the new messaging system
- Designed the Active Directory infrastructure and led the migration from Windows NT to Active Directory
- Setup SLA’s to help provide 24/7 support for the environment
- Setup training and employee retention program for the Engineering team that I managed.
Head Network Engineer
Legion Insurance Co
06.1999 - 04.2000
- Responsible for the Windows NT, Microsoft Exchange 5.5 and SQL Server Infrastructure
- Re-engineered the Exchange 5.5 infrastructure to best meet business and administration needs
- Moved multiple Exchange Servers from Compaq Proliant 5500’s to newer and faster 6000 series servers
- Setup Symantec enterprise vault for email archving
- Setup IIS and Outlook Web Access for remote mail access
- Setup and maintained Group Shield for email virus protection
- Designed and implemented a successful Novell 3.12 and 4.11 NDS migration to Windows NT with virtually no downtime
- Designed new backup and disaster recovery scheme for data protection.
Network Engineer
Total Network Solutions
06.1998 - 06.1999
- Responsible for the daily administration of the Exchange 5.5 infrastructure for a large financial enterprise organization containing 40,000+ users
- Setup multiple site connectors and Lotus CC Mail & Notes Connectors
- Designed Exchange 5.5 Database backup and disaster recovery solution
- Stabilized environment by moving users and balancing them across multiple servers
- Optimized Exchange performance by setting up dedicated Public Folder Servers, dedicated MTA Servers, and Dedicated mailbox & distribution list expansion servers
- Setup frame relay networks and assisted in the design and deployment of ATM network solutions using Cisco routers and switches for various clients
- Cisco Router & Switch configuration for small offices
- Setup frame relay between various offices
Education
InfoTech Commercial Systems- MS Exchange Administration 5 day training InfoTech Commercial Systems- Active Directory Infrastructure 5day training Online Consulting – MS SQL Administration 5 day training Online Consulting – Microsoft Certified Trainer Amazon Web Services Classroom Training – Trained in AWS Essentials (1 day), and AWS Architecture -
Associates Degree - IT Systems Technology
Computer Learning Center
1994
Skills
- Windows Server Management
- Microsoft Exchange
- Diagnosis and Troubleshooting
- Microsoft Active Directory
- Virtualization
- Troubleshooting and Analysis
- Infrastructure Management
- Cloud Services
Certification
- Microsoft 365
- AWS
- Azure
- Azure AD
- Active Directory
- Microsoft Exchange
- Virtualization
- Design and Engineering
- Administration
- DNS & DHCP
- Sharepoint
Timeline
Senior Cloud and Windows Infrastructure Engineer Team Lead
Emory University
03.2014 - Current
Senior Windows Systems Architect
Autotrader.com
06.2011 - 06.2013
Senior Windows Infrastructure Systems Architect (Team Lead)
Cbeyond Communications
05.2008 - 12.2010
Senior Active Directory/MS Exchange Engineer
Interactive Communications
04.2007 - 05.2008
Lead Active Directory/MS Exchange Engineer
Philadelphia Insurance Companies
08.2005 - 04.2007
Directory/MS Exchange Engineer
GHR Systems Inc
01.2005 - 08.2005
Consultant
State of NJ, Senior
09.2002 - 01.2005
Senior Microsoft Server Engineer
Double-Click Inc
06.2001 - 07.2002
Lead Systems Engineer
Prism Communications
04.2000 - 05.2001
Head Network Engineer
Legion Insurance Co
06.1999 - 04.2000
Network Engineer
Total Network Solutions
06.1998 - 06.1999
InfoTech Commercial Systems- MS Exchange Administration 5 day training InfoTech Commercial Systems- Active Directory Infrastructure 5day training Online Consulting – MS SQL Administration 5 day training Online Consulting – Microsoft Certified Trainer Amazon Web Services Classroom Training – Trained in AWS Essentials (1 day), and AWS Architecture -
Associates Degree - IT Systems Technology
Computer Learning Center
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