Jamalia Lockhart
Orlando
Summary
Motivated and detail-oriented individual with hands-on experience in accounts payable, customer service, and administrative support. Skilled in resolving discrepancies, maintaining accurate financial records, and supporting month-end processes. Demonstrates excellent attention to detail, a willingness to learn, and a proactive approach to problem-solving. Ready to contribute to the accounting team and take on new challenges with focus and reliability.
Overview
12
12
years of professional experience
Work History
Senior Bookkeeper
AdventHealth Medical Group
02.2025 - Current
- Prepare and process monthly journal entries for wage allocations, rent splits, bonus accruals, and accrual reversals to ensure accurate financial reporting.
- Perform monthly general ledger reconciliations to support an accurate and timely financial close.
- Conduct monthly reconciliations of general ledger accounts to support an accurate and timely financial close.
- Support the investigation of rent discrepancies and respond to tenant or internal inquiries.
- Research and respond to finance team inquiries during month-end close.
- Assist with CAM reconciliations.
- Support month-end closing activities related to Accounts Payable.
- Assist the accounting team with special projects as needed.
- Assisted with month-end Accounts Payable accrual reports to ensure accurate financial reporting.
Accounts Payable - Bookkeeper II
AdventHealth Medical Group
07.2021 - 02.2025
- Coded invoices accurately and resolved discrepancies promptly to ensure financial accuracy.
- Collaborated with vendors to address invoice issues, strengthening vendor relationships.
- Communicated invoice status and payment history to practice staff, improving team efficiency.
- Processed payment and check requests to support timely and accurate financial transactions.
- Submitted workflow approvals and maintained supplier records, including new vendor setups and updates.
- Participated in quarterly “Nuts and Bolts” meetings, contributing as needed.
- Assisted with month-end Accounts Payable accrual reports to ensure accurate financial reporting.
- Since July 2024: Prepare and post monthly journal entries for rent splits, electricity expense splits, and wage and benefit transfers.
Accounts Payable - Bookkeeper I
AdventHealth Medical Group
07.2018 - 07.2021
- Created and maintained an organized filing system for vendor invoices.
- Scanned invoices to Shared Services for processing and payment.
- Reviewed and coded invoices in the PeopleSoft system to ensure timely supplier payments.
- Opened and sorted mail related to Accounts Payable operations.
- Communicated with office managers to resolve billing errors and clarify invoice discrepancies.
Vacation Planning Counselor
Vistana Signature Experiences
08.2013 - 07.2018
- Provided professional, efficient service to internal and external customers via inbound calls.
- Counseled and educated owners to maximize the value and usage of their ownership benefits.
- Collected homeowner association (HOA) fees and ensured accurate account updates.
- Resolved customer issues promptly to maintain high levels of satisfaction and client loyalty.
- Participated in coaching and monitoring sessions to improve performance and service quality.
- Consistently exceeded sales goals through proactive outreach and exceptional customer engagement.
- Used open-ended questions to assess client needs and recommend suitable travel assignments.
Education
Bachelor of Science - Finance
The University of West Florida
Pensacola, FL05-2025
Associate of Arts - General Studies
Valencia College
Orlando, FL12-2019
Skills
- Attention to detail
- Problem-solving abilities
- Adaptability
- Account Reconciliations
- Self motivation
- Microsoft Excel and Word
- General ledger
- Multitasking Abilities
- General Accounting Principles
- Prepare and Maintain Journal Entries
Timeline
Senior Bookkeeper
AdventHealth Medical Group
02.2025 - Current
Accounts Payable - Bookkeeper II
AdventHealth Medical Group
07.2021 - 02.2025
Accounts Payable - Bookkeeper I
AdventHealth Medical Group
07.2018 - 07.2021
Vacation Planning Counselor
Vistana Signature Experiences
08.2013 - 07.2018
Bachelor of Science - Finance
The University of West Florida
Associate of Arts - General Studies
Valencia College
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